Will Strauss, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 1555 Arboretum SE Ste 101, Grand Rapids, Michigan, 49546
Telephone: +1-616-607-4167
Rating: 4.97

Senior Loan Officer | NMLS# 92788 | Ruoff Mortgage...

Ruoff Mortgage - Grand Rapids

4.97

(133)

Mortgage

Mortgage Loan Officer

Contact Info

(616) 458-4500

Grand Rapids, MI

https://ruoff.com/williamstrauss

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.97

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4.95

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Reply from Will Strauss NMLS# 92788 | Ruoff Mo...

April 8th, 2024 01:54 PM

Thank you Olivia. It was my pleasure.

My loan officer was very attentive with any issue we had. He handled everything with urgency and professionalism. I would highly recommend him or use him again in the future.

Reply from Will Strauss

April 8th, 2024 01:55 PM

Man that appraisal made out time frame tight for sure. Thank you for being on top of everything needed to get this deal done. Could not of done it without you.

It was a long process but he helped me through everything and informed me of things I needed to do to make things goes as smoothly as possible. He always responded to my questions and concerns quickly.

Reply from Will Strauss NMLS# 92788 | Ruoff Mo...

April 3rd, 2024 03:15 PM

I appreciate your feedback, Jaime. It's my goal to make the mortgage process as clear and smooth as possible for all my clients. I'm pleased to hear that you felt well-informed and taken care of throughout your journey. I'm always here to respond...

Will was very knowledgeable on patient when it came to my house buying process

Reply from Will Strauss NMLS# 92788 | Ruoff Mo...

February 23rd, 2024 02:45 PM

I'm genuinely pleased to hear that you found value in the service provided during your house buying process, Tylor. Your feedback greatly encourages us to keep delivering excellent customer service. Thank you for taking the time to give Ruoff...

Great customer service

Reply from Will Strauss NMLS# 92788 | Ruoff Mo...

February 22nd, 2024 06:00 PM

I'm thrilled to hear that you had a positive experience with our customer service at Ruoff Mortgage, Brenden. Your high rating is greatly appreciated! I hope to assist you again in the future, whether it's for a new mortgage or any other financial...

Everything. I was new to buying my own home so everything was explained and any questions answered.

Reply from Will Strauss

February 22nd, 2024 06:01 PM

I'm really glad to hear about your positive experience, Andrea! It was a pleasure assisting you with your home buying process. At Ruoff Mortgage, we aim to make the procedure as smooth and understandable as possible, especially for first-time...

William was amazing, he was always there to answer any questions we had. He knew we were under a time crunch and he did his best to get us into the house we wanted fast. We wanted to close on the house we were selling and get into the one we...

Wonderful to work with. Process was smooth and communication was good. Any questions I asked were answered. Very nice and all expections were met. Overall great experience.

William and Rachael are very easy to work with and will answer any questions promptly. I am very happy with the ease of my loan. I will highly recommend them to anyone.

81–90 of 133

About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

USDA

FHA

Low Rates

Down Payment Assistance

First Time Homebuyer's