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Will Strauss, Ruoff Mortgage - Senior Loan Officer | NMLS# 92788 | Ruoff Mortgage NMLS# 141868 in Grand Rapids, MI

Will Strauss, Ruoff Mortgage

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Senior Loan Officer | NMLS# 92788 | Ruoff Mortgage...

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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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5 Star
98%
4 Star
2%
3 Star
0%
2 Star
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1 Star
0%
Reviews from Web
  • Zillow
    E
    Emilyhoffman
    Fremont, MI
    Posted on May 24th, 2017 12:00 AM
    The entire process from beginning to end was so smooth, quick and efficient! William and his team made everything completely stress free which was great because its already stressful enough buying/selling a house. We couldnt be more thankful...
    read more
    Reply from Owner
    June 20th, 2017 12:00 AM
    Thank you Emily. You guys were great to work with.
  • Zillow
    W
    Wierengajohn0
    Muskegon, MI
    Posted on May 5th, 2017 12:00 AM
    William and his team at Envoy mortgage exceeded all our expectations. Being self employed for only a fee years we faced several obstacles throughout this process. William and his team guided us through each one. They were proactive with every...
    read more
    Reply from Owner
    June 20th, 2017 12:00 AM
    Thank you for your service as well. It is our pleasure serving those that have served us.
  • Zillow
    A
    Ashleyrjones86
    Muskegon, MI
    Posted on May 5th, 2017 12:00 AM
    William is straightforward and doesn't sugarcoat anything. He tells you the honest truth and what the requirements are, and what is needed to reach that goal. Hard working, and follows through.
    Reply from Owner
    June 20th, 2017 12:00 AM
    Thank you. Getting the obstacles out on the table on the front end makes the process predictable.
  • Zillow
    Z
    Zuser20170204194948037
    Muskegon, MI
    Posted on May 5th, 2017 12:00 AM
    I could not ask for better. William was in touch with us through every step of the process. He either messaged us or we contacted him. They are the best company ive ever dealt with
    Reply from Owner
    June 20th, 2017 12:00 AM
    Thank you and you made the process easy for us.
  • Zillow
    S
    Susannovakowski
    Rothbury, MI
    Posted on March 28th, 2017 12:00 AM
    We we're in the market for a VA loan and Envoy Mortgage was extremely helpful. When we hit a snag they were there to ensure us that everything was going to be ok and it was. William was very professional and even gave us his cell phone in case...
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    Reply from Owner
    June 20th, 2017 12:00 AM
    Thank you for your service. It was our pleasure.
  • Zillow
    M
    Mlittie3
    Muskegon, MI
    Posted on February 13th, 2017 12:00 AM
    I don't think it could have been easier than with William at Envoy, fast, friendly and it felt like he was there for me, not just his business, I would recommend him to anyone looking for a mortgage.
    Reply from Owner
    February 14th, 2017 12:00 AM
    Thank you for trusting us to handle your mortgage. You made the process easy for us.
  • Zillow
    M
    Mwd4822
    Muskegon, MI
    Posted on January 31st, 2017 12:00 AM
    William stayed on top of things to keep the process moving along and checked in to make sure there was nothing more needed at the time. They were quick to answer my questions making me feel comfortable through the process.
    Reply from Owner
    February 14th, 2017 12:00 AM
    Thank you Mark. Hope you are enjoying your new home.
  • Zillow
    A
    Ashleymontgomery327
    Muskegon, MI
    Posted on January 17th, 2017 12:00 AM
    William and his partner (cherish) handled my file/case and I must say they are simply amazing. Everything was broken down so you can understand what you are doing, what will be done, and any other concerns you may have. Many people had me afraid...
    read more
    Reply from Owner
    January 19th, 2017 12:00 AM
    Thank you Ashley. We are happy we could help.
  • Zillow
    M
    Michaelistonesifer
    Grand Haven, MI
    Posted on January 17th, 2017 12:00 AM
    William and his team at Envoy did a fabulous job throughout our loan process. They were thorough and efficient in making the process go smoothly. We were impressed especially with being self employed. We highly recommend William!
    Reply from Owner
    January 19th, 2017 12:00 AM
    And you are welcome to come by anytime for some coffee. :)
  • Zillow
    E
    Eli C
    Grand Rapids, MI
    Posted on January 17th, 2017 12:00 AM
    William and his team helped me with my first mortgage. I had a lot of questions and he was there to explain all of them. We had to get things done a little quicker than normal and both William and his team were on top of everything the entire...
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    VA
    USDA
    FHA
    Low Rates
    Down Payment Assistance
    First Time Homebuyer's
    Over 26 years of mortgage experience.
    What is the Search Rank Score®?
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    Positions
    • Ruoff Mortgage - Senior Mortgage Originator
      Dec 19th, 2023 - Current
    Memberships
    • WMLAR
    • WCR
    • Grand Haven American Legion
    • View All
    Addresses and Serving Areas

    Year Started

    1999

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • Michigan
    • Tennessee
    • NMLS# 92788
    • View All
    Videos
    video
    video
    Achievements
    • Over 99% Excellent Customer Satisfaction Rating
    Hobbies
    • Smoking meat and southern cuisine.
    • Enjoying summers in Michigan on my boat.
    • Husband and father of 4 beautiful daughters.
    • View All
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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