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Whitney Oertel - Senior Mortgage Loan Officer | NMLS # 211253 in Norfolk, VA

Whitney Oertel

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Senior Mortgage Loan Officer | NMLS # 211253

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Whitney enjoys sharing her expertise by assisting clients in achieving their financial goals. She understands that purchasing or refinancing a home is one of the biggest financial decisions that you will make in your lifetime. She is here t... Show More
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Reviews from Web
  • Encompass
    E
    Elizabeth R
    Norfolk, VA
    Posted on March 20th, 2020 12:20 PM
    Whitney with Townebank was extremely professional and pleasant to work with! She was always on top of each step, was very patient with the many questions we had as first time homebuyers and was quick to respond no matter what time of day. I...
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  • Encompass
    R
    Raymond E
    Virginia Beach, VA
    Posted on March 18th, 2020 11:23 PM
    Whitney helped me with and through all my questions and concerns quickly. Couldn’t have gotten through the process without her guidance! Closed quick in just over 2 weeks! Awesome. Thank you Whitney!!!!
  • Encompass
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    Patrick A
    Moyock, NC
    Posted on March 17th, 2020 03:14 PM
    Whitney was able to correct all mistakes made by previous loan officer such as giving proper information on loan details, refer us to a home insurance agent who set our homeowners insurance to better coverage. The fallout from bad info from...
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  • Encompass
    N
    Nell A
    Moyock, NC
    Posted on March 12th, 2020 01:10 AM
    Whitney helped us transition from another loan officer into her skillful hands. She put us at ease whenever we had concerns. Whitney even found home owners insurance at a better rate than what my husband and I found. Thank you Whitney for everything!...
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    SARAH R
    Posted on March 5th, 2020 11:10 AM
    Whitney Oertel has received a review with 5 star rating from SARAH R
    Reply from Owner
    January 9th, 2026 11:03 AM
    Thank you Sarah!
  • Encompass
    B
    Benjamin J
    Moyock, NC
    Posted on March 5th, 2020 11:10 AM
    Whitney became our loan officer halfway through our loan process after our other loan officer left the bank. She jumped in and the transition to working with her went smoothly. She was extremely helpful and responsive whenever I reached out...
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  • Encompass
    R
    Robert C
    Norfolk, VA
    Posted on March 4th, 2020 01:27 PM
    Whitney and team kept us informed of the status of our loan. They were very responsive to all of our questions. They stayed on top of everything we needed to close our loan. They were great.
  • Encompass
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    Stephen M
    Chesapeake, VA
    Posted on March 3rd, 2020 03:57 PM
    Easy, constant communication, and the digital document upload made life easy
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    Ben H
    Posted on February 26th, 2020 06:20 PM
    Whitney Oertel has received a review with 5 star rating from Ben H
    Reply from Owner
    January 9th, 2026 11:03 AM
    Thank you Ben!
  • Encompass
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    Benjamin J
    Moyock, NC
    Posted on February 26th, 2020 06:20 PM
    Whitney was fantastic and her communication was amazing! I will be recommending her to everyone I know! Thank you again!
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    About
    Whitney enjoys sharing her expertise by assisting clients in achieving their financial goals. She understands that purchasing or refinancing a home is one of the biggest financial decisions that you will make in your lifetime. She is here to answer your questions and share her knowledge and resources that will help you make informed decisions with confidence. Whitney is committed to providing excellent customer service to her clients. She can help make your mortgage experience a very pleasant one! Whitney has been a Mortgage Loan Officer for over 15 years and has worked in the real estate industry for over 20 years.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
    View All
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    Positions
    • Towne Mortgage - Senior Mortgage Loan Officer
      Feb 1st, 2012 - Current
    Addresses and Serving Areas

    Year Started

    2007

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS # 211253
    Achievements
    • Top Mortgage Professional by Virginia Living Magazine
    • Five Star Mortgage Professional by Coastal Virginia Magazine
    Hobbies
    • Traveling
    • Golf
    • Home Decorating & Design
    • View All
    Disclaimer
    Towne Mortgage. NMLS 91904. Equal Housing Lender. Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. Towne Mortgage loan officers live in your communities and know the area. This message is intended only for specified recipients. If you are not the intended recipient you are notified that disclosing, copying, distributing, or taking any action in reliance on the contents of this information is strictly prohibited. This communication represents the originator's personal views, which may not reflect those of TowneBank. The sender believes that this e-mail, including attachments, does not contain a virus, worm, trojan horse, or other malicious code when sent. This message and its attachments could have been infected during transmission. By reading the message and any attachments, the recipient accepts full responsibility for taking protective and remedial action about viruses and other defects. If you received this email in error, please immediately notify the sender.