Whitney Oertel's Cover Image
Whitney Oertel - Senior Mortgage Loan Officer | NMLS # 211253 in Norfolk, VA

Whitney Oertel

ClaimedPro

Senior Mortgage Loan Officer | NMLS # 211253

Company Logo
Whitney enjoys sharing her expertise by assisting clients in achieving their financial goals. She understands that purchasing or refinancing a home is one of the biggest financial decisions that you will make in your lifetime. She is here t... Show More
Company Logo
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
99%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
    N
    Nicole H
    Chesapeake, VA
    Posted on May 27th, 2020 12:14 PM
    Whitney was professional, efficient & friendly, She was great to work with overall and made our refinance experience easier than we anticipated. We will definitely recommend Whitney & Towne Mortgage to others. Thanks so much!
  • google
    H
    Helen R
    Posted on May 21st, 2020 12:29 AM
    There is no other like Whitney Oertel - she went totally above and beyond in helping us with what became quite a complicated situation on a very tight deadline. Would not recommend anyone else ever!!
    Reply from Owner
    January 9th, 2026 11:03 AM
    You're so sweet. Thank you, Helen!
  • Encompass
    D
    David J
    Moyock, NC
    Posted on May 19th, 2020 01:19 PM
    Whitney was always available for any questions I had regarding the loan and the process. She always got back to me in a timely manner, and was always very friendly, positive and patient.
  • Encompass
    J
    James C
    Norfolk, VA
    Posted on May 18th, 2020 04:22 PM
    Words cannot even describe the total gratitude we have to Whitney Oertel! This is a mortgage broker like no other! Whitney has literally been available ALL the time, she needed to field calls from us at all hours and either picked up or returned...
    read more
  • Encompass
    J
    Joshua D
    Kill Devil Hills, NC
    Posted on May 17th, 2020 12:35 AM
    They were able to work with us on keeping our closing date on our new home on the same day as we we’re selling our old home. Everything worked out perfect.
  • Encompass
    D
    Daniel K
    Moyock, NC
    Posted on May 13th, 2020 10:55 PM
    Whitney was a pleasure to work with. We were moving from Tennessee to North Carolina so everything was done long distance! I really liked Whitney’s responsiveness. It was so refreshing to have someone get back to you in a timely fashion! That...
    read more
  • Encompass
    G
    Gail P
    Moyock, NC
    Posted on May 13th, 2020 10:47 PM
    Whitney was very professional. She helped us through the process, any questions we had she was able to answer for us. Just an all around pleasant experience working with her.
  • Encompass
    M
    Matthew E
    Chesapeake, VA
    Posted on May 2nd, 2020 03:54 PM
    Whitney kept us informed throughout our loan process and the overall communication was great. Moving from out of state, the level of service provided made this process one less thing for our family to worry about having to follow up on. I would...
    read more
  • Encompass
    C
    Connie M
    Chesapeake, VA
    Posted on April 26th, 2020 01:23 PM
    Whitney is the best! She was always available to help me with anything I didn’t understand. Believe me there was a lot of questions on my part. She was so kind and pleasant. I am going to miss talking to her. I WOULD DEFINITELY refer Whitney...
    read more
  • Encompass
    J
    Jack H
    Virginia Beach, VA
    Posted on April 17th, 2020 11:36 AM
    Working with Whitney Oertel was a pleasure. Whitney was/is very helpful, extremely friendly and very professional. Thank you Whitney for helping us through this refinancing.
  • 361–370 of 495
    About
    Whitney enjoys sharing her expertise by assisting clients in achieving their financial goals. She understands that purchasing or refinancing a home is one of the biggest financial decisions that you will make in your lifetime. She is here to answer your questions and share her knowledge and resources that will help you make informed decisions with confidence. Whitney is committed to providing excellent customer service to her clients. She can help make your mortgage experience a very pleasant one! Whitney has been a Mortgage Loan Officer for over 15 years and has worked in the real estate industry for over 20 years.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
    View All
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Positions
    • Towne Mortgage - Senior Mortgage Loan Officer
      Feb 1st, 2012 - Current
    Addresses and Serving Areas

    Year Started

    2007

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS # 211253
    Achievements
    • Top Mortgage Professional by Virginia Living Magazine
    • Five Star Mortgage Professional by Coastal Virginia Magazine
    Hobbies
    • Traveling
    • Golf
    • Home Decorating & Design
    • View All
    Disclaimer
    Towne Mortgage. NMLS 91904. Equal Housing Lender. Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. Towne Mortgage loan officers live in your communities and know the area. This message is intended only for specified recipients. If you are not the intended recipient you are notified that disclosing, copying, distributing, or taking any action in reliance on the contents of this information is strictly prohibited. This communication represents the originator's personal views, which may not reflect those of TowneBank. The sender believes that this e-mail, including attachments, does not contain a virus, worm, trojan horse, or other malicious code when sent. This message and its attachments could have been infected during transmission. By reading the message and any attachments, the recipient accepts full responsibility for taking protective and remedial action about viruses and other defects. If you received this email in error, please immediately notify the sender.