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Whitney Oertel - Senior Mortgage Loan Officer | NMLS # 211253 in Norfolk, VA

Whitney Oertel

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Senior Mortgage Loan Officer | NMLS # 211253

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Whitney enjoys sharing her expertise by assisting clients in achieving their financial goals. She understands that purchasing or refinancing a home is one of the biggest financial decisions that you will make in your lifetime. She is here t... Show More
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5 Star
99%
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1%
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Reviews from Web
  • google
    J
    J T
    Posted on August 4th, 2020 11:19 AM
    Whitney has been amazing from start to finish. She is very patient and kind. She responds quickly and professionally and as a first time homeowner, made the process less scary. If I am looking for my second home, I would look for her again....
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    Reply from Owner
    January 9th, 2026 11:03 AM
    So happy that I could help. Thank you, Jocelyn!!
  • Encompass
    J
    Jocelyn T
    Norfolk, VA
    Posted on August 4th, 2020 11:14 AM
    I am a first time homeowner and Whitney has been very patient and kind with me. She explained every step of the process and ensured I thoroughly understood everything. She is down to earth and is very quick to respond. If I am looking for my...
    read more
  • Encompass
    Z
    Zackary T
    Camden, NC
    Posted on July 31st, 2020 12:50 PM
    Excellent service
  • Encompass
    E
    Eileen D
    Norfolk, VA
    Posted on July 29th, 2020 12:46 PM
    Very helpful! Whitney was very professional, and made my loan process very easy. Glad I used Towne Mortgage.
  • Encompass
    A
    Arielle F
    Moyock, NC
    Posted on July 28th, 2020 07:14 PM
    Whitney made herself available to answer our questions even on nights and weekends. She is quick with responses and thorough in her field. I’m not sure that we could have envisioned a better experience than the care and professionalism that...
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  • Encompass
    A
    Adrian K
    Moyock, NC
    Posted on July 28th, 2020 04:25 PM
    Very knowledgeable and navigated us seamlessly through a complicated process.
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    J
    Jennifer G
    Virginia Beach, VA
    Posted on July 21st, 2020 01:02 PM
    Whitney is too notch and always available to answer questions. She is very reliable which is why I contacted her a second time around to be my trusted loan officer. So glad to have met Whitney and to have worked closely with her. I will definitely...
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  • Encompass
    M
    Martha L
    Shiloh, NC
    Posted on July 20th, 2020 11:18 AM
    She went above and beyond to provide us with what we needed. I would go back to her for life.
  • Encompass
    A
    Aaron M
    Elizabeth City, NC
    Posted on July 17th, 2020 09:58 PM
    Whitney was an absolute pleasure to work with. She made buying our new home an amazing, stress free experience. She was quick to return calls or messages, followed up on all requests, and followed through with any promises or commitments. She...
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  • google
    B
    Brandon J
    Posted on July 14th, 2020 04:04 PM
    Whitney Oertel has received a review with 5 star rating from Brandon J
    Reply from Owner
    January 9th, 2026 11:03 AM
    Thank you, Brandon!
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    About
    Whitney enjoys sharing her expertise by assisting clients in achieving their financial goals. She understands that purchasing or refinancing a home is one of the biggest financial decisions that you will make in your lifetime. She is here to answer your questions and share her knowledge and resources that will help you make informed decisions with confidence. Whitney is committed to providing excellent customer service to her clients. She can help make your mortgage experience a very pleasant one! Whitney has been a Mortgage Loan Officer for over 15 years and has worked in the real estate industry for over 20 years.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
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    Positions
    • Towne Mortgage - Senior Mortgage Loan Officer
      Feb 1st, 2012 - Current
    Addresses and Serving Areas

    Year Started

    2007

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS # 211253
    Achievements
    • Top Mortgage Professional by Virginia Living Magazine
    • Five Star Mortgage Professional by Coastal Virginia Magazine
    Hobbies
    • Traveling
    • Golf
    • Home Decorating & Design
    • View All
    Disclaimer
    Towne Mortgage. NMLS 91904. Equal Housing Lender. Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. Towne Mortgage loan officers live in your communities and know the area. This message is intended only for specified recipients. If you are not the intended recipient you are notified that disclosing, copying, distributing, or taking any action in reliance on the contents of this information is strictly prohibited. This communication represents the originator's personal views, which may not reflect those of TowneBank. The sender believes that this e-mail, including attachments, does not contain a virus, worm, trojan horse, or other malicious code when sent. This message and its attachments could have been infected during transmission. By reading the message and any attachments, the recipient accepts full responsibility for taking protective and remedial action about viruses and other defects. If you received this email in error, please immediately notify the sender.