Whitney Oertel
Senior Mortgage Loan Officer | NMLS # 211253
Whitney enjoys sharing her expertise by assisting clients in achieving their financial goals. She understands that purchasing or refinancing a home is one of the biggest financial decisions that you will make in your lifetime. She is here t... Show More
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Reviews from Web
Incredibly responsive, always friendly, helpful and knowledgeable. I can not think of a single negative remark about my experience with Whitney, great experience. Thank you Whitney
Whitney was so great to work with! She made everything so easy for my husband and I as we purchased our first home in Norfolk from San Diego! The process was seamless despite us being so far away, and it was comforting having someone so reliable...
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Reply from Owner
January 9th, 2026 10:37 AM
Welcome to Virginia! I'm so happy I could help. You are a lovely couple and I hope you enjoy making Norfolk your home.
Whitney was so great! Very responsive and easy to work with. She made this experience so easy for my husband and I as we purchased our first home in Norfolk all the way from San Diego! She made this process effortless despite us being so far...
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Whitney was incredibly responsive, patient, and professional. Very easy to work with and made the process much less stressful.
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Reply from Owner
January 9th, 2026 11:03 AM
Thank you!
Whitney has an amazing ability to lock in the lowest rates possible and was completely transparent and honest throughout. She is a consummate professional and I could not be happier with her and the process for our loan.
The communication and friendliness was the key.
You were kind, helpful, and always willing to answer our many questions even though they were often redundant! You were also fast and very thorough thank you so much for taking care of us first time home buyers!
Whitney was amazing. She provided updates throughout the entire loan process and kept things on track so our loan could close on time. I will recommend her to anyone looking to buy a home!
Great job creating a way for this purchase to work for us despite adverse circumstances!
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About
Whitney enjoys sharing her expertise by assisting clients in achieving their financial goals. She understands that purchasing or refinancing a home is one of the biggest financial decisions that you will make in your lifetime. She is here to answer your questions and share her knowledge and resources that will help you make informed decisions with confidence.
Whitney is committed to providing excellent customer service to her clients. She can help make your mortgage experience a very pleasant one!
Whitney has been a Mortgage Loan Officer for over 15 years and has worked in the real estate industry for over 20 years.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- Towne Mortgage - Senior Mortgage Loan OfficerFeb 1st, 2012 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2007
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 211253
Achievements
- Top Mortgage Professional by Virginia Living Magazine
- Five Star Mortgage Professional by Coastal Virginia Magazine
Hobbies
- Traveling
- Golf
- Home Decorating & Design
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Disclaimer
Towne Mortgage. NMLS 91904. Equal Housing Lender.
Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.
Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. Towne Mortgage loan officers live in your communities and know the area.
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