Top 5%
Wendy Ruiz at CrossCountry Mortgage
Originating Branch Manager | NMLS #218548
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Painesville, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consi... Show More
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8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Reviews from Web
Wendy was right out in the open happy she was able to help us get ware we needed to be and got us in the beautiful home for the rest of our life’s thank you so much.
Reply from Wendy Ruiz
June 7th, 2024 11:56 PM
Lauren, it's wonderful to hear that you're happy with the home we found for you at CrossCountry Mortgage, LLC. Your satisfaction is our greatest reward. While it's flattering to receive a 3.75 out of 5 stars, we always aim for a full 5. If...
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Wendy L Ruiz Was pretty straightforward and pretty friendly only gets tuff when needs two . Happy with the house her and her team helps us get ❤️❤️ thank you all
it is good to calm the purchaser and direct them that sometimes deals will not close exactly on time. when either the realtor or the lender panic the purchaser will follow suite. it is good to have a calm demeaner to process the purchasers...
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Reply from Wendy Ruiz
June 6th, 2024 02:29 PM
I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.
Wendy was there at all hours of the day and night when we needed her!
Reply from Wendy Ruiz
June 6th, 2024 12:50 PM
I enjoyed working with you. Thanks for the great feedback.
Wendy Ruiz at CrossCountry Mortgage has received a review with 5 star rating from Steve M
Wendy explained everything in detail and steps taken to complete all information needed, her team was very diligent and got me approved quickly, couple snags were figured out especially being self employed and I got the loan needed to purchase...
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Reply from Wendy Ruiz
June 5th, 2024 03:47 PM
I'm thrilled to hear that you found the mortgage process transparent and efficient, Steven. My team and I strive to ensure our clients understand each step and feel supported throughout. I'm glad we could assist in overcoming the hurdles associated...
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Wendy is always available and when you need a revised pre-approval or information to help a client...she always comes through. Very smart and knows the mortgage business so that I can always know my clients are getting the best deal and services...
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Reply from Wendy Ruiz
May 28th, 2024 01:52 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
Wendy was great! One of her team members that we worked with made the experience a bit more stressful and confusing, but Wendy is awesome - that's why I rated "ok."
Reply from Wendy Ruiz
May 20th, 2024 12:49 PM
Thank you for your candid feedback, Katherine. It's wonderful to hear that you found my service satisfactory. I'm sorry to hear about your less than perfect experience with one of my team members. Your feedback is vital in helping us to improve...
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Wendy and her team are freaking rock stars when it comes to helping people buy a house. They communicated thoroughly and efficiently throughout the process, and made buying a home super easy!
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Painesville, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #218548 | Branch NMLS #396533
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 218548
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095