William Brooks
Producing Sales Manager
Mutual of Omaha Mortgage - Nebraska, NE
Mutual of Omaha Mortgage, a Mutual of Omaha Insurance family company, is a leading residential mortgage provider that's committed to helping their clients protect what they care about and achieve their financial goals. Mutual of Omaha Mortg... Show More
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8 AM to 6 PM
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closed
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Reviews from Web
Mr.Brooks- was always very helpful and professional. He walked me through anything I didn’t understand or had any questions concerns etc. I recommend him highly! Thank you
Reply from William Brooks
October 8th, 2025 10:18 AM
I'm truly touched by your kind words, Clement. It was a pleasure to walk you through the process and answer any questions you had. Your recommendation means a lot to me. Thank you for trusting me and Mutual of Omaha Mortgage with your needs....
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The amount of time it took to get this finished
Reply from William Brooks
October 8th, 2025 10:18 AM
I appreciate your feedback, Deborah. I understand that the process took longer than expected, and for that, I apologize. Your patience and understanding is genuinely appreciated. I assure you that at Mutual of Omaha Mortgage, we are continuously...
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William was so helpful with all of our questions. This experience was smooth and easy from beginning to end.
Reply from William Brooks
October 8th, 2025 10:18 AM
I appreciate your kind words, Rickey. It was a pleasure assisting you throughout your experience with Mutual of Omaha Mortgage. Your satisfaction is my top priority, and I'm glad to hear that you found the process smooth and easy. Thank you...
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William was strait forward and professional
Reply from William Brooks
October 8th, 2025 10:18 AM
Thank you, Dale, for your high rating and for your kind words. I'm happy to hear that you found my approach straight forward and professional. At Mutual of Omaha Mortgage, we're dedicated to providing the best service possible, and your feedback...
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Mr.Brooks was very nice and helpful to us to begin with but as things progressed and we were calling, texting, emailing, and asking him to contact us to discuss things, answer questions, and help us figure things out, he became unavailable,...
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Reply from Bill Sullivan
October 8th, 2025 10:18 AM
We're truly sorry to hear about your disappointing experience with Mr. Brooks from Mutual of Omaha Mortgage. Our customers' satisfaction is our topmost priority and we deeply regret that we couldn't meet your expectations this time. We understand...
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Mr. Brooks and his team were very helpful and knowledgeable. They answered any and all questions and calmed all stress and nerves of the process.
Reply from William Brooks
October 8th, 2025 10:18 AM
I'm thrilled to hear that you had a positive experience with our team, Audra! Helping and educating clients throughout the mortgage process is a top priority for us at Mutual of Omaha Mortgage. It's great to hear that we could alleviate some...
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William's patience and clear communications.
Reply from William Brooks
October 8th, 2025 10:18 AM
I appreciate your kind words, Cathy. I'm glad that my approach to communication and patience paid off in making your experience with Mutual of Omaha Mortgage a positive one. I strive to provide the best service to my clients and your feedback...
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William worked closely with my husband to get this all started and then I joined the group! He worked closely with both of us in a timely manner each time something came up. He assured us this would easy and painless and it was! Thank you so...
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Reply from William Brooks
October 8th, 2025 10:18 AM
I'm thrilled to hear that you had such a positive experience, Jennifer. It was a pleasure working with both you and your husband to ensure the mortgage process was smooth and stress-free. Your kind words and the time you took to share this...
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The whole process was great.
Reply from William Brooks
October 8th, 2025 10:18 AM
I'm thrilled to hear that you had a great experience with the entire process, Kilian. We at Mutual of Omaha Mortgage strive to make things as seamless as possible for our customers. Thank you for your 5-star rating, and please don't hesitate...
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Closing cost came out too much higher than discussed initially
Reply from William Brooks
October 8th, 2025 10:18 AM
I appreciate you taking the time to leave a review, Natavan. I understand your concerns about the closing costs being higher than initially discussed. I apologize for any misunderstanding. At Mutual of Omaha Mortgage, we strive for clarity...
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About
Mutual of Omaha Mortgage, a Mutual of Omaha Insurance family company, is a leading residential mortgage provider that's committed to helping their clients protect what they care about and achieve their financial goals. Mutual of Omaha Mortgage is licensed to operate in 48 states and offers an array of home loan products at competitive rates. The company's commitment to delivering a 5-star experience for every customer has allowed them to become one of the fastest-growing residential mortgage providers in the country. Mutual of Omaha Mortgage has an A+ rating from the Better Business Bureau & maintains a 4.83/5 rating.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Home Loans
Mortgage
Mortgage Loans
Refinance
Financial Service
Loan Service
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Time Zone
Central Standard Time (CST)
Licenses
- NMLS #1692467
Disclaimer
Mutual of Omaha Mortgage, Inc., NMLS ID 1025894. 3131 Camino Del Rio N 1100, San Diego, CA 92108. AL Consumer Credit License 22123; AK Broker/Lender License AK1025894. AZ Mortgage Banker License 0926603; AR Combination Mortgage Banker/Broker/Servicer License 109250; Licensed by the Department of Financial Protection & Innovation under the CA Residential Mortgage Lending Act, License 4131356; CO Mortgage Registration 1025894; CT Mortgage Lender License ML-1025894; DE Lender License 028515; DC Mortgage Dual Authority License MLB1025894; FL Mortgage Lender Servicer License MLD1827; GA Mortgage Lender License/Registration 46648; HI Mortgage Loan Originator Company License HI-1025894; ID Mortgage Broker/Lender License MBL-2081025894; IL Residential Mortgage Licensee MB.6761115; IN-DFI Mortgage Lending License 43321; IA Mortgage Banker License 2019-0119; KS Mortgage Company License MC.0025612; KY Mortgage Company License MC707287; LA Residential Mortgage Lending License 1025894; ME Supervised Lender License 1025894; MD Mortgage Lender License 21678; MA Mortgage Broker and Lender License MC1025894; MI 1st Mortgage Broker/Lender/Servicer Registrant FR0022702; MN Residential Mortgage Originator Exemption MN-OX-1025894; MS Mortgage Lender 1025894; MO Mortgage Company License 21-2472; MT Mortgage Broker and Lender License 1025894; NE Mortgage Banker License 1025894; NV Exempt Company Registration 4830. Licensed by the NH Banking Department, Mortgage Banker License 19926-MB; Licensed by the NJ Banking and Insurance Department. NJ Residential Mortgage Lender License 1025894; NM Mortgage Loan Company License 1025894; NC Mortgage Lender License L-186305; ND Money Broker License MB103387; OH Residential Mortgage Lending Act Certificate of Registration RM.804535.000; OK Mortgage Lender License ML012498; OR Mortgage Lending License ML- 5208; PA Mortgage Lender License 72932; RI Lender License 20163229LL. RI Loan Broker License 20163230LB; SC BFI Mortgage Lender/Servicer License MLS-1025894; SD Mortgage Lender License ML.05253; TN Mortgage License 190182; TX Mortgage Banker Registration 1025894; UT Mortgage Entity License 8928021; VT Lender License 6891; VA Mortgage Broker and Lender License, NMLS ID #1025894 (www.nmlsconsumeraccess.org); WA Consumer Loan Company License CL-1025894; WV Mortgage Lender License ML-1025894; WI Mortgage Banker License 1025894BA; WY Mortgage Lender/Broker License 3488. Toll Free #: (877) 978-1922. Subject to Credit Approval. For licensing information, go to: www.nmlsconsumeraccess.org