

Troy Thomas at CrossCountry Mortgage
Branch Manager | NMLS #1147951

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Baltimore, MD. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Troy Thomas at CrossCountry Mortgage has received a review with 5 star rating from Barry H
He was very helpful and was always there when I needed him.
Reply from Troy Thomas
November 18th, 2025 04:49 PM
I appreciate your feedback, Barry. It's great to know that I was able to assist you whenever you needed. If you have any further questions or need help down the line, please feel free to reach out.
Troy was extremely helpful and personable. As first time homeowners, we truly appreciate his attentiveness and knowledge throughout the entire process. He was communicative and helped to make the homebuying experience less intimidating. I'd...
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Reply from Troy Thomas
November 17th, 2025 06:27 PM
Shannon, thank you for your kind words. It's rewarding to know that my support and communication helped ease the homebuying process for you as first-time homeowners. I’m glad I could contribute to making your experience more comfortable. If...
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Troy was anazing during every step of our loan process. Clear and timely communication, detailed explanation of loan overall very pleasant to work with!
Reply from Troy Thomas
November 17th, 2025 02:47 PM
Thank you, Yazzmen, for sharing your experience. I'm glad to hear that you found my communication clear and timely. It means a lot to know that the explanations provided helped during your loan process. If you ever have any more questions or...
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Troy reached out to me regarding a refi when the time was right. He took care of everything, as well as Katie, and answered any questions I had. Even with an internet interruption outside of their control, I was able to have my documents and...
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Reply from Troy Thomas
November 7th, 2025 07:04 PM
Heidi, I'm grateful for your review and happy to hear that everything went smoothly with your refinance. It's reassuring to know that even with challenges like an internet interruption, we were able to get your documents ready and close as...
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We went into the house hunting Process knowing little to nothing. Throughout the whole year of working with Troy, he was informative, easily accessible, reassuring, and caring. No question was silly, he was always a call or text away, and he...
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Reply from Troy Thomas
August 18th, 2025 06:49 PM
Rita, I'm truly grateful for your thoughtful review. It was a privilege to support you throughout your house hunting journey. I'm glad to hear that my efforts in providing information and accessibility made a difference for you. Ensuring that...
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My lender Troy navigated the process flawlessly and consistently went the extra mile.
Reply from Troy Thomas at CrossCountry Mortgag...
July 24th, 2025 02:38 PM
Thank you, Samuel, for your wonderful feedback. I'm pleased to hear that you felt I navigated the process smoothly and that my efforts to go above and beyond were appreciated. Your satisfaction is incredibly important to me. If there's anything...
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Troy Thomas is my lender for life! I first used troy to purchase my first home in baltimore in 2020 and through guidance and discipline was able to keep that property as a rental and purchase a second home for my family in pasadena in 2025...
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Reply from Owner
July 17th, 2025 04:19 PM
Appreciate your trust in me, thanks Luke!
I first used Troy as my mortage lender in 2020 for my first house and was able to keep that property and purchase a second home with only 5% down and a competative mortgage rate just 5 years later in 2025.
Reply from Troy Thomas
April 21st, 2025 02:19 PM
I'm glad to have been part of your journey in purchasing both your first and second homes. It's wonderful to hear that you were able to secure a competitive mortgage rate. Thank you for choosing me as your lender again, and I appreciate your...
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Troy walked me through process from start up I finish. Made my life so much easier without having to ask many questions because he was already answering them. If I ever have to buy another home. It will be with Troy hands down
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Baltimore, MD. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1147951 | Branch NMLS #2490486
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Positions
- CrossCountry Mortgage - Branch ManagerDec 19th, 2022 - Current
Memberships
- Merritt Athletic Clubs
- Baltimore Real Producers
Year Started
2012
Time Zone
Pacific Standard Time (PST)
Licenses
- 1147951
Hobbies
- Hiking
- Traveling
- Sports
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095