Troy Thomas at CrossCountry Mortgage's Cover Image
Troy Thomas at CrossCountry Mortgage - Branch Manager | NMLS #1147951 in Baltimore, MD

Troy Thomas at CrossCountry Mortgage

ClaimedPro

Branch Manager | NMLS #1147951

Company Logo
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Baltimore, MD. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
Company Logo
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
  • google
    B
    Barry H
    Posted on November 14th, 2025 05:16 PM
    Troy Thomas at CrossCountry Mortgage has received a review with 5 star rating from Barry H
  • SFTP
    B
    Barry H
    Nottingham, MD
    Posted on November 11th, 2025 04:48 PM
    He was very helpful and was always there when I needed him.
    Reply from Troy Thomas
    November 18th, 2025 04:49 PM
    I appreciate your feedback, Barry. It's great to know that I was able to assist you whenever you needed. If you have any further questions or need help down the line, please feel free to reach out.
  • SFTP
    S
    Shannon N
    Brentwood, MD
    Posted on November 8th, 2025 01:41 AM
    Troy was extremely helpful and personable. As first time homeowners, we truly appreciate his attentiveness and knowledge throughout the entire process. He was communicative and helped to make the homebuying experience less intimidating. I'd...
    read more
    Reply from Troy Thomas
    November 17th, 2025 06:27 PM
    Shannon, thank you for your kind words. It's rewarding to know that my support and communication helped ease the homebuying process for you as first-time homeowners. I’m glad I could contribute to making your experience more comfortable. If...
    read more
  • SFTP
    Y
    Yazzmen M
    Brentwood, MD
    Posted on November 8th, 2025 01:40 AM
    Troy was anazing during every step of our loan process. Clear and timely communication, detailed explanation of loan overall very pleasant to work with!
    Reply from Troy Thomas
    November 17th, 2025 02:47 PM
    Thank you, Yazzmen, for sharing your experience. I'm glad to hear that you found my communication clear and timely. It means a lot to know that the explanations provided helped during your loan process. If you ever have any more questions or...
    read more
  • TotalExpert
    H
    Heidi H
    Winchester, VA
    Posted on October 31st, 2025 07:03 PM
    Troy reached out to me regarding a refi when the time was right. He took care of everything, as well as Katie, and answered any questions I had. Even with an internet interruption outside of their control, I was able to have my documents and...
    read more
    Reply from Troy Thomas
    November 7th, 2025 07:04 PM
    Heidi, I'm grateful for your review and happy to hear that everything went smoothly with your refinance. It's reassuring to know that even with challenges like an internet interruption, we were able to get your documents ready and close as...
    read more
  • API
    R
    Rita C
    Baltimore, MD
    Posted on August 11th, 2025 06:49 PM
    We went into the house hunting Process knowing little to nothing. Throughout the whole year of working with Troy, he was informative, easily accessible, reassuring, and caring. No question was silly, he was always a call or text away, and he...
    read more
    Reply from Troy Thomas
    August 18th, 2025 06:49 PM
    Rita, I'm truly grateful for your thoughtful review. It was a privilege to support you throughout your house hunting journey. I'm glad to hear that my efforts in providing information and accessibility made a difference for you. Ensuring that...
    read more
  • API
    S
    Samuel K
    Baltimore, MD
    Posted on July 17th, 2025 02:37 PM
    My lender Troy navigated the process flawlessly and consistently went the extra mile.
    Reply from Troy Thomas at CrossCountry Mortgag...
    July 24th, 2025 02:38 PM
    Thank you, Samuel, for your wonderful feedback. I'm pleased to hear that you felt I navigated the process smoothly and that my efforts to go above and beyond were appreciated. Your satisfaction is incredibly important to me. If there's anything...
    read more
  • google
    L
    Luke K
    Posted on April 14th, 2025 02:19 PM
    Troy Thomas is my lender for life! I first used troy to purchase my first home in baltimore in 2020 and through guidance and discipline was able to keep that property as a rental and purchase a second home for my family in pasadena in 2025...
    read more
    Reply from Owner
    July 17th, 2025 04:19 PM
    Appreciate your trust in me, thanks Luke!
  • API
    L
    Lukas K
    Pasadena, MD
    Posted on April 14th, 2025 02:18 PM
    I first used Troy as my mortage lender in 2020 for my first house and was able to keep that property and purchase a second home with only 5% down and a competative mortgage rate just 5 years later in 2025.
    Reply from Troy Thomas
    April 21st, 2025 02:19 PM
    I'm glad to have been part of your journey in purchasing both your first and second homes. It's wonderful to hear that you were able to secure a competitive mortgage rate. Thank you for choosing me as your lender again, and I appreciate your...
    read more
  • google
    V
    Viaduct H
    Posted on March 2nd, 2025 08:25 AM
    Troy walked me through process from start up I finish. Made my life so much easier without having to ask many questions because he was already answering them. If I ever have to buy another home. It will be with Troy hands down
  • 21–30 of 83
    About
    Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Baltimore, MD. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1147951 | Branch NMLS #2490486
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Specialities
    Conventional Loan
    VA Loan
    Jumbo Loan
    Fixed Rate Mortgage
    Adjustable Rate Mortgage
    FHA Loan
    USDA Home Loan
    FHA 203k Limited Refinance
    View All
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Positions
    • CrossCountry Mortgage - Branch Manager
      Dec 19th, 2022 - Current
    Memberships
    • Merritt Athletic Clubs
    • Baltimore Real Producers

    Year Started

    2012

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • 1147951
    Hobbies
    • Hiking
    • Traveling
    • Sports
    • View All
    Disclaimer
    Equal Housing Opportunity

    CrossCountry Mortgage, LLC
    2160 Superior Avenue, Cleveland, OH 44114

    NMLS3029 | MB.803095

    DISCLOSURES & LICENSES

    PRIVACY STATEMENT

    NMLS CONSUMER ACCESS