Troy Thomas at CrossCountry Mortgage
Branch Manager | NMLS #1147951
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Baltimore, MD. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Troy was very clear and helpful. He made the process easy.
Reply from Troy Thomas
December 29th, 2025 03:52 PM
I'm grateful for your feedback, Joseph. It's satisfying to hear that I was able to provide clear guidance and simplify the process for you. If you ever need further assistance or have questions, feel free to get in touch anytime.
Working with Troy was a pleasure. Troy was knowledgeable, helpful, accessible and quick to respond to all my questions and needs.
Troy was always helpful and quick to rrespond to all my questions.
Reply from Troy Thomas
December 3rd, 2025 06:15 PM
I appreciate your feedback, Heather. I'm glad that my responsiveness and assistance were helpful to you. If you have any more questions or need further assistance, feel free to reach out anytime.
Troy was super helpful at helping us navigate the process, especially with the first time homebuyers program that required a lot of documentation.
Troy Thomas at CrossCountry Mortgage has received a review with 5 star rating from Barry H
He was very helpful and was always there when I needed him.
Reply from Troy Thomas
November 18th, 2025 04:49 PM
I appreciate your feedback, Barry. It's great to know that I was able to assist you whenever you needed. If you have any further questions or need help down the line, please feel free to reach out.
Troy was extremely helpful and personable. As first time homeowners, we truly appreciate his attentiveness and knowledge throughout the entire process. He was communicative and helped to make the homebuying experience less intimidating. I'd...
read more
Reply from Troy Thomas
November 17th, 2025 06:27 PM
Shannon, thank you for your kind words. It's rewarding to know that my support and communication helped ease the homebuying process for you as first-time homeowners. I’m glad I could contribute to making your experience more comfortable. If...
read more
Troy was anazing during every step of our loan process. Clear and timely communication, detailed explanation of loan overall very pleasant to work with!
Reply from Troy Thomas
November 17th, 2025 02:47 PM
Thank you, Yazzmen, for sharing your experience. I'm glad to hear that you found my communication clear and timely. It means a lot to know that the explanations provided helped during your loan process. If you ever have any more questions or...
read more
Troy reached out to me regarding a refi when the time was right. He took care of everything, as well as Katie, and answered any questions I had. Even with an internet interruption outside of their control, I was able to have my documents and...
read more
Reply from Troy Thomas
November 7th, 2025 07:04 PM
Heidi, I'm grateful for your review and happy to hear that everything went smoothly with your refinance. It's reassuring to know that even with challenges like an internet interruption, we were able to get your documents ready and close as...
read more
We went into the house hunting Process knowing little to nothing. Throughout the whole year of working with Troy, he was informative, easily accessible, reassuring, and caring. No question was silly, he was always a call or text away, and he...
read more
Reply from Troy Thomas
August 18th, 2025 06:49 PM
Rita, I'm truly grateful for your thoughtful review. It was a privilege to support you throughout your house hunting journey. I'm glad to hear that my efforts in providing information and accessibility made a difference for you. Ensuring that...
read more
21–30 of 90
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Baltimore, MD. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1147951 | Branch NMLS #2490486
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- CrossCountry Mortgage - Branch ManagerDec 19th, 2022 - Current
Memberships
- Merritt Athletic Clubs
- Baltimore Real Producers
Year Started
2012
Time Zone
Pacific Standard Time (PST)
Licenses
- 1147951
Hobbies
- Hiking
- Traveling
- Sports
View All
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095