Trovhyon Desean-Concepcion
Senior Mortgage Specialist
Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by... Show More
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9 AM to 5 PM
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9 AM to 5 PM
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closed
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Reviews from Web
Troy was our representative with Good Leap and we were so impressed by his kindness and communication and Good Leaps process. Troy was also very helpful with the process too! This loan handling, all on line, was a fantastic experience and the...
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Reply from Trovhyon Desean-Concepcion
August 26th, 2025 10:22 PM
It was great working with you. Thanks again for putting your trust in us. We look forward to helping you again!
Be able to pay off my AC unit and bills with a lower interest.
Reply from Trovhyon Desean-Concepcion
July 16th, 2025 10:29 PM
Thank you so much for sharing that David. I’m really glad we were able to structure things in a way that lets you pay off your AC unit and other bills while lowering your overall interest. It’s always rewarding to help clients simplify their...
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Troy was very good at explaining a difficult subject to a couple of folks who are not at all comfortable with today's way of doing business via the internet. We are more in line with meeting a loan person in person and going from there. This...
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Reply from Trovhyon Desean-Concepcion
July 16th, 2025 08:18 PM
Thank you so much for your kind words! I'm truly grateful for the opportunity to work with you and David. I completely understand how different and sometimes overwhelming today’s online lending process can feel—especially when you're used to...
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Troy was knowledgeable, nice, and very dedicated to the process and answering all of our questions in a rapid manner. He made us feel like we were his only clients. He did a great job. I would recommend him again.
Reply from Trovhyon Desean-Concepcion
July 14th, 2025 02:04 PM
I'm thankful for your kind words, Nigel. It's rewarding to hear that you felt valued and that I was able to address your questions promptly. Making sure my clients feel prioritized is important to me. I'm grateful for your recommendation, and...
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Troy was a delight to work with--kept everything moving along throughout the process. I'd highly recommend asking to work with him. He was informative and understood working through customer insecurities.
Reply from Trovhyon Desean-Concepcion
July 7th, 2025 11:57 AM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
Mr. Troy delivered A-1 customer service he called and kept in contact with me without be over bearing. He gave us enough to think about our decision but not to much time to forget. It great skills to how to have that balance with a customer....
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Reply from Trovhyon Desean-Concepcion
July 10th, 2025 03:13 PM
I'm grateful for your kind words, Latanya. I'm pleased I could maintain a balanced approach that gave you enough time to consider your decisions without being overwhelming. It's always my goal to provide A-1 service and keep communication clear....
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representative was very patient, knowledgeable and courteous. Your representative made everything easy for me to understand and took the time to make sure I understood it fully. I never felt rushed pressured I felt like I felt like the terms...
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Reply from Trovhyon Desean-Concepcion
July 9th, 2025 11:45 AM
I'm delighted to know you found our interaction clear and pressure-free, Teresa. I strive to ensure everything is easily understandable and tailored to your needs. Your feedback is greatly appreciated. Thank you for sharing your experience!
He was courteous throughout the entire process. He answered all my questions and seemed very knowledgeable. He was very patient with me when I had to look up information. He never made me feel rushed and always let me take my time. He always...
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Reply from Trovhyon Desean-Concepcion
June 29th, 2025 08:04 PM
I really appreciate the feedback and am looking forward to working with you again.
VeTy satisfied
Reply from Trovhyon Desean-Concepcion
June 27th, 2025 09:51 AM
I'm glad to hear that you are very satisfied, Heidi. It was a pleasure assisting you, and I appreciate your feedback.
I had the best experience with Troy at GoodLeap He was fantastic. Pleasant knowledgeable personable he listened to all my questions and answered so I understood
Maryln H
Reply from Trovhyon Desean-Concepcion
June 22nd, 2025 01:35 AM
I'm thrilled to hear that you had the best experience, Maryln. It was a pleasure assisting you, and I'm glad I could provide clear answers to your questions. Thank you for your kind words!
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About
Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by one goal: delivering an exceptional customer experience.
We have built a process that is fast, transparent, and easy to understand, ensuring clarity and confidence at every step. The result is lasting relationships built on trust, performance, and consistency.
Products & Services
Mortgage Loan Officer
Mortgage Refinance
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Disclaimer
GoodLeap, LLC. 8781 Sierra College, Roseville, CA 95661, 844-227-2489, NMLS #30336. www.nmlsconsumeraccess.com. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act License #4170047. Arizona Mortgage Banker License #0935960. Nevada –Nevada Mortgage Company License #4260. Oregon –Oregon Mortgage Lender License #ML-3256. Texas –Texas SML Residential Mortgage Loan Servicer Registration NMLS# 30336, Mortgage Banker Registration NMLS# 30336. Washington –LLC NMLS ID #30336 Washington Consumer Loan Company License #CL-30336. Florida- Florida Mortgage Lender Servicer License # MLD898. Colorado –Regulated by the Division of Real Estate. Mortgage Company Registration. Alabama -Alabama Consumer Credit License #22277. Idaho –Idaho Mortgage Broker/Lender License # MLB-8279. For a list of additional approved states we are licensed in see https://goodleap.com/licenses.