Trovhyon Desean-Concepcion
Senior Mortgage Specialist
Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by... Show More
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Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
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closed
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Reviews from Web
I want to give Troy Concepcion 6 stars out of a possible 5. He was, above all mannerly, patient and willing to work with a woman who is inept with technology. In addition, he was an active listener who refused to give up on me! I really formed...
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Reply from Trovhyon Desean-Concepcion
November 21st, 2025 07:48 PM
Why thank you for these such kind words Susan. It's so nice to hear how well of an experience you had with me. I'm so glad we were able to get this done for you and I am happy that you're happy with the results! Don't forget you now have a...
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We were juggling multiple loans, three of them were from Goodleap and with our credit cards it felt like every time we made a payment, we were barely touching the principal. Our monthly payments were over $1,200 just on those accounts alone,...
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Reply from Trovhyon Desean-Concepcion
September 29th, 2025 04:37 PM
Thank you so much for taking the time to share your experience, it truly means a lot. I’m so glad we were able to simplify things and help you feel back in control of your finances. Consolidating high-interest debt and multiple payments into...
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Troy was very polite, pleasant, and PATIENT with us non tech savvy over 50 somethings!! He NEVER ever put us down or was condescending b/c we couldn't keep up with all the tech heavy procedures. Such a nice young man!. Very professional and...
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Reply from Trovhyon Desean-Concepcion
September 29th, 2025 10:14 AM
I'm truly glad to hear that I could assist you effectively, Janis. It was important to ensure you felt comfortable and supported throughout the process. I'm pleased the solutions met your needs and helped you streamline your financial commitments....
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It was fast and professional.
Troy did an outstanding job of helping me consolidate 2 loans into 1, with a lower rate and lower monthly payments. I am very grateful.
Reply from Trovhyon Desean-Concepcion
September 14th, 2026 02:57 PM
I really appreciate the feedback and am looking forward to working with you again.
Attentiveness, persistence, and details on interest-to-principle ratio timeline when asked.
Reply from Trovhyon Desean-Concepcion
September 14th, 2026 03:32 PM
It was great working with you. Thanks again for putting your trust in us.
Very friendly and patient... process was seamless!
Reply from Trovhyon Desean-Concepcion
September 7th, 2026 08:52 PM
I really appreciate the feedback and am looking forward to working with you again.
A great experience
Reply from Trovhyon Desean-Concepcion
September 2nd, 2026 04:22 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
Made it easy to understand and helped step by step thanks
Reply from Trovhyon Desean-Concepcion
August 12th, 2026 01:10 PM
I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
Troy was very kind and understanding!
Reply from Trovhyon Desean-Concepcion
August 11th, 2026 07:02 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
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About
Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by one goal: delivering an exceptional customer experience.
We have built a process that is fast, transparent, and easy to understand, ensuring clarity and confidence at every step. The result is lasting relationships built on trust, performance, and consistency.
Products & Services
Mortgage Loan Officer
Mortgage Refinance
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Time Zone
Pacific Standard Time (PST)
Disclaimer
GoodLeap, LLC. 8781 Sierra College, Roseville, CA 95661, 844-227-2489, NMLS #30336. www.nmlsconsumeraccess.com. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act License #4170047. Arizona Mortgage Banker License #0935960. Nevada –Nevada Mortgage Company License #4260. Oregon –Oregon Mortgage Lender License #ML-3256. Texas –Texas SML Residential Mortgage Loan Servicer Registration NMLS# 30336, Mortgage Banker Registration NMLS# 30336. Washington –LLC NMLS ID #30336 Washington Consumer Loan Company License #CL-30336. Florida- Florida Mortgage Lender Servicer License # MLD898. Colorado –Regulated by the Division of Real Estate. Mortgage Company Registration. Alabama -Alabama Consumer Credit License #22277. Idaho –Idaho Mortgage Broker/Lender License # MLB-8279. For a list of additional approved states we are licensed in see https://goodleap.com/licenses.