

Trovhyon Desean-Concepcion
Senior Mortgage Specialist

Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
Troy was very courteous, professional, patient, and knowledgable. He was absolutely great to work with on my loan!
Reply from Trovhyon Desean-Concepcion
June 17th, 2026 06:14 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
Thank you Troy for all your help! He was very kind, patient, and knowledgeable. He was also excellent at communicating, both in speed and content. He answered all my questions and walked me through the process, which was surprisingly easy!...
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Reply from Trovhyon Desean-Concepcion
June 12th, 2026 04:08 PM
I really appreciate the feedback and am looking forward to working with you again.
Helped lower my monthly payments.
Reply from Trovhyon Desean-Concepcion
June 10th, 2026 05:52 PM
It was great working with you. Thanks again for putting your trust in us.
Wow, what a positive experience with Mr. Concepcion. I was not looking for this service but it turn out to be an advantage for me to future finances. Thank you Mr. Troy!
Reply from Trovhyon Desean-Concepcion
June 5th, 2026 06:29 PM
It was great working with you. Thanks again for putting your trust in us. We look forward to helping you again!
the customer services were some of the best that I ever experienced. The automation proccess was incredibly a breeze. Mr Concepcion was amazing and very personal in a great way. I am looking forward to getting the final steps of the process...
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Reply from Trovhyon Desean-Concepcion
June 8th, 2026 02:05 PM
Thank you for your feedback. Please feel free to connect with us to help us improve our services.
to explain everything very well and made it very easy thank you
Reply from Trovhyon Desean-Concepcion
June 8th, 2026 03:51 PM
I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
Knowledgeable, friendly and expeditious process
Reply from Trovhyon Desean-Concepcion
June 1st, 2026 06:17 PM
It was great working with you. Thanks again for putting your trust in us.
Troy was great! The process was easy!
Reply from Trovhyon Desean-Concepcion
May 28th, 2026 01:10 PM
Thank you for your response. If there is anything we can do to improve our offering, please let us know.
Overall experience of online processing. I'm old school and this was welcome indeed.
Reply from Trovhyon Desean-Concepcion
May 28th, 2026 03:10 PM
It was great working with you. Thanks again for putting your trust in us.
Constant communication
Reply from Trovhyon Desean-Concepcion
May 26th, 2026 04:33 PM
I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
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About
Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by one goal: delivering an exceptional customer experience.
We have built a process that is fast, transparent, and easy to understand, ensuring clarity and confidence at every step. The result is lasting relationships built on trust, performance, and consistency.
Products & Services
Mortgage Loan Officer
Mortgage Refinance
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Disclaimer
GoodLeap, LLC. 8781 Sierra College, Roseville, CA 95661, 844-227-2489, NMLS #30336. www.nmlsconsumeraccess.com. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act License #4170047. Arizona Mortgage Banker License #0935960. Nevada –Nevada Mortgage Company License #4260. Oregon –Oregon Mortgage Lender License #ML-3256. Texas –Texas SML Residential Mortgage Loan Servicer Registration NMLS# 30336, Mortgage Banker Registration NMLS# 30336. Washington –LLC NMLS ID #30336 Washington Consumer Loan Company License #CL-30336. Florida- Florida Mortgage Lender Servicer License # MLD898. Colorado –Regulated by the Division of Real Estate. Mortgage Company Registration. Alabama -Alabama Consumer Credit License #22277. Idaho –Idaho Mortgage Broker/Lender License # MLB-8279. For a list of additional approved states we are licensed in see https://goodleap.com/licenses.