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Trey Lugo at CrossCountry Mortgage - Loan Originator | NMLS #2039414 in Houston, TX

Trey Lugo at CrossCountry Mortgage

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Loan Originator | NMLS #2039414

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Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Houston, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • write_review_unverified
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    Celina V
    Posted on April 16th, 2025 09:15 PM
    Trey was always available when we called. He was very knowledgeable and always ready to help with whatever we had questions with. He earned is 5 star rating 100 times over! We will be referring Trey to allour family, friends and co-workers....
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    Fabian E
    Rosharon, TX
    Posted on March 2nd, 2025 10:55 AM
    Trey was amazin, always there day and night to assist us with anything we had questions about . He made the first time home buying experience as smooth as possible
    Reply from Trey Lugo
    March 9th, 2025 10:55 AM
    Fabian, thank you so much for your kind words! It was a pleasure working with you and being part of your first home-buying journey. I'm glad I could make the process smooth and be there when you needed assistance. Wishing you all the best in...
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    Lavang L
    Houston, TX
    Posted on December 14th, 2024 01:03 AM
    Trey was always so communicative and available dor for whenever I have questions or concerns . He was very professional and patient. Purchasing a new home can be intimidating but he made sure that the experience was easy and took His time explaining...
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    Reply from Trey Lugo at CrossCountry Mortgage
    December 21st, 2024 01:04 AM
    Thank you so much for the kind words, Lavang! I'm thrilled to hear that you felt supported and informed throughout your home buying journey. It was a pleasure working with you, and I strive to make the process as easy and understandable as...
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    Heather W
    Posted on December 5th, 2024 03:26 AM
    Trey was always quick to respond to our messages and questions, no matter the hour. It was clear that he cared and provided great customer service. Thanks for your help towards a successful close, Trey!
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    Benjamin O
    New Caney, TX
    Posted on November 8th, 2024 12:06 AM
    First time home buyer and Trey was always willing to take calls or explain things I didn't understand. The house I purchased had some issues that delayed closing, but he stayed on top of everything relating to the mortgage without problem....
    read more
    Reply from Trey Lugo
    November 15th, 2024 12:07 AM
    Hi Benjamin, I'm thrilled to hear that you had a positive experience as a first-time home buyer with CrossCountry Mortgage, LLC. It was a pleasure guiding you through this process, and I'm glad I could be there to help clarify any issues. Your...
    read more
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    Diamond G
    Houston, TX
    Posted on November 7th, 2024 01:39 PM
    Trey communicated well with me. I got through the process with a peace of mind for the most part. He made sure to answer all my questions even if it was a late quick question.
    Reply from Trey Lugo
    November 14th, 2024 01:43 PM
    I truly appreciate your feedback, Diamond. It's great to know that I was able to provide clear communication and answer all your questions throughout the process. I aim to ensure that my clients always have peace of mind when working with CrossCountry...
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    Saad W
    Posted on November 1st, 2024 09:27 PM
    Trey was very professional and over communicated throughout the entire process! He is very knowledgable, and his customer service is second to one. I highly recommned working with him! 10/10
    Reply from Trey Lugo
    November 8th, 2024 09:28 PM
    Appreciate your kind words, Saad. It was a pleasure working with you as well. I'm delighted to hear that you were satisfied with the service you received. Your feedback means a lot and it helps us to continue providing top-notch service to...
    read more
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    Saad W
    Posted on November 1st, 2024 12:00 AM
    Trey Lugo at CrossCountry Mortgage has received a review with 5 star rating from Saad W
  • Zillow
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    Diamond G
    Houston, TX
    Posted on October 28th, 2024 12:00 AM
    Trey is great. Communicated with me well throughout the whole process. Outstanding customer service which is why I ultimately chose this lender. Would definitely recommend!
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    Alexhudnall3
    Marksville, LA
    Posted on October 10th, 2024 12:00 AM
    He was always honest and always open made me real comfortable to work with him. No matter what time of the day he will answer a call or text you and give you a update on what he know and if he don’t know something with in the day he will have...
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    About
    Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Houston, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #2039414 | Branch NMLS #2571734
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
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    Year Started

    2003

    Time Zone

    Central Standard Time (CST)
    Licenses
    • 2039414
    Disclaimer
    Equal Housing Opportunity

    CrossCountry Mortgage, LLC
    2160 Superior Avenue, Cleveland, OH 44114

    NMLS3029 | MB.803095

    DISCLOSURES & LICENSES

    PRIVACY STATEMENT

    NMLS CONSUMER ACCESS