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Guild Mortgage - Tracy DeMatteis - Senior Loan Officer | NMLS# 471746 in Portland, ME
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Guild Mortgage - Tracy DeMatteis

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Senior Loan Officer | NMLS# 471746

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Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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5 Star
97%
4 Star
1%
3 Star
1%
2 Star
0%
1 Star
1%
Reviews from Web
  • 3rd Party Review
    L
    Laura M
    South Portland, ME
    Posted on July 4th, 2021 12:00 AM
    As usual Tracy was FANTASTIC! I've worked with Tracy now 3 times and each time she is responsive behind expectations professional easy to work with. communicative cooperative with the other professionals helping with the purchase including...
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    Reply from Tracy DeMatteis
    January 11th, 2024 06:47 PM
    Thank you so much for your kind words, Laura! I'm thrilled to hear that you've had a positive experience with me at Guild Mortgage. It's always a pleasure working with you and I truly value your feedback. You can always count on me to be responsive,...
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  • 3rd Party Review
    L
    Louis A
    South Portland, ME
    Posted on June 29th, 2021 12:00 AM
    Tracy again provided excellent guidance and optimum results. Alex kept the process moving with required documentation request and final completion .Semper Fi!
    Reply from Tracy DeMatteis
    January 11th, 2024 06:48 PM
    I'm incredibly grateful for this wonderful review, Louis! Your satisfaction is always my priority and I'm glad that the guidance I provided met your expectations. Your kind words mean a lot. Alex and the rest of our team at Guild Mortgage also...
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  • 3rd Party Review
    K
    Kelly L
    South Portland, ME
    Posted on June 27th, 2021 12:00 AM
    Tracy was fantastic! I was in the process of trying to refinance through my original lender Citizens One and was having a horrible time. Tracy was referred to me and she responded within minutes of my first call. She was able to do for me in...
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    Reply from Tracy DeMatteis
    January 11th, 2024 06:49 PM
    I'm truly delighted to hear about your positive experience, Kelly. It was my pleasure to assist you with your refinancing needs, and I'm thrilled I could expedite the process for you. Your satisfaction is our main priority at Guild Mortgage...
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  • 3rd Party Review
    D
    Dawn H
    South Portland, ME
    Posted on June 6th, 2021 12:00 AM
    I am so glad I called Tracy to discuss my refinancing. She listened to all my concerns and answered all my questions. I would highly recommend Residential Mortgage Services and Tracy DeMatteis to anyone. They both made the process enjoyable...
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    Reply from Tracy DeMatteis
    January 11th, 2024 06:50 PM
    I'm thrilled to hear you had such a positive experience with your refinancing, Dawn. Your feedback is incredibly valuable and it's fantastic to know that you found our process enjoyable and painless. I made sure to listen to all your concerns...
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  • 3rd Party Review
    A
    Alexandra L
    South Portland, ME
    Posted on April 28th, 2021 12:00 AM
    RMS is the gold standard and the only service I know and I will continue to use for my future mortgage needs.
    Reply from Tracy DeMatteis
    January 11th, 2024 06:51 PM
    I'm absolutely delighted to hear about your positive experience, Alexandra. I'm passionate about providing the best service possible and it means a lot to know you regard our service at Guild Mortgage (formerly RMS) as the gold standard. I...
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  • 3rd Party Review
    M
    Martin K
    South Portland, ME
    Posted on April 13th, 2021 12:00 AM
    Working with Tracy was a perfect experience! She went above and beyond to support us along all steps. We would definitely work with her again and can only highly recommend her!
    Reply from Tracy DeMatteis
    January 11th, 2024 06:56 PM
    I'm thrilled to hear that your experience with me at Guild Mortgage was perfect, Martin! It was absolutely my pleasure to support you throughout the process. Your high recommendation is the best compliment. I am looking forward to working with...
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  • 3rd Party Review
    M
    Martine G
    South Portland, ME
    Posted on April 13th, 2021 12:00 AM
    It is our second time working with Tracy DeMatteis and it has been very easy each time. She is extremely professional easy to reach and on top of each file she works on happy to satisfy the customer.
    Reply from Tracy DeMatteis
    January 11th, 2024 06:59 PM
    I am so grateful for your kind words, Martine. It's always a pleasure working with you and I'm thrilled to hear that you’ve had such a positive experience for a second time. Your satisfaction is my top priority and I'm pleased to have been...
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  • 3rd Party Review
    J
    Jane B
    South Portland, ME
    Posted on March 16th, 2021 12:00 AM
    Tracey is efficient professional and accommodating. My only issue was that I needed some of the numbers explained in the paperwork at closing. The assistant although very nice didn't seem to be able to help with it. Once I relaxed reread it...
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    Reply from Tracy DeMatteis
    January 11th, 2024 07:12 PM
    I'm delighted to hear that you found our services efficient, professional, and accommodating. I apologize if there was any confusion regarding the numbers in the paperwork at closing. We always strive for clarity and understanding for our clients....
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  • 3rd Party Review
    D
    Daniel D
    South Portland, ME
    Posted on March 4th, 2021 12:00 AM
    Thank you Tracy our experience was very satisfactory. We were very pleased with the way it went even with dealing with covid restrictions.
    Reply from Tracy DeMatteis
    January 11th, 2024 07:13 PM
    I'm so thrilled to hear that you had a satisfactory experience, Daniel. Despite the challenges brought on by Covid-19, our goal at Guild Mortgage is to ensure a smooth and pleasing process for our clients. Your positive review means a lot to...
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  • Zillow
    R
    Rachel H
    Posted on September 27th, 2020 12:26 AM
    Tracy was very knowledgeable, accommodating, helpful and professional. As a first-time home buyer I had many questions during this process. Tracy was happy to explain each step in detail and review any questions I had along the way. She was...
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    Reply from Tracy DeMatteis
    September 28th, 2020 09:39 PM
    Thank you Rachel. It was my pleasure. Enjoy the new house!
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    About
    Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Home Renovation Loan
    Construction Loan
    Adjustable Rate Mortgages
    Reverse Loans
    DSCR Loans
    Cash-Out Refinances
    Specialities
    Conventional Loans with 1% down
    Doctor Loans
    Reverse Mortgage for Purchase or Refinance
    Maine State Housing First Time Homebuyer loans
    FHA and VA loans
    Rural Development USDA loans
    Temporary Buydowns
    $2000 Home Depot Gift Card for select programs
    View All
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    Memberships
    • Scarborough Moms
    • BNI Profit Partners, Scarborough Maine
    • American Flyers Booster Club for MAG
    • View All
    Addresses and Serving Areas

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    I am authorized to do business in the state of Maine.; NMLS ID: 471746; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.