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Tony Nguyen at CrossCountry Mortgage

Name: CrossCountry Mortgage
Address: 3004 Communications Pkwy #200, Plano, Texas, 75093
Telephone: +1-469-409-0408
Rating: 4.74

Loan Officer | NMLS #621869

4.74

(563)

Mortgage

Mortgage Loan Officer

Contact Info

(469) 409-0408

Plano, TX

https://www.crosscountrymortgage.com/plano-tx-3861/tony-nguyen?marketing_campaign=00898

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4.74

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I know we were getting 20k in closing costs, but the rates that other lenders were providing were almost 0.5 to 0.75% less at which point I could have used 2/1 buydown program to get the rates lower. Just to use the 20k i had to go with the...

Reply from Tony Nguyen

December 16th, 2024 01:57 AM

I appreciate your feedback, Naveen. It's important for us to understand our clients' perspectives to continually improve our services at CrossCountry Mortgage, LLC. I understand your concerns about the rates and the subsequent refinancing process....

Tony followed up though the whole process and got us closed at the last minute. As it is a jumbo loan with more verification and the closing fell around the Thanksgiving, as the result we had to push the closing date a few times. It would be...

Reply from Tony Nguyen

December 9th, 2024 03:50 PM

Hi Chengwei, I truly appreciate your honest feedback and rating. I understand the closing process was more drawn out than expected, especially with the additional verification required for a jumbo loan and the timing around Thanksgiving. In...

Tony helped us along the whole process. Form pre-approval to closing. He was able to find a solution for our situation and get us approved and closed. He is easy to work with, knowledgeable and trust worthy.

Reply from Tony Nguyen

December 7th, 2024 07:21 PM

I'm thrilled to hear about your positive experience with me at CrossCountry Mortgage, LLC, Baseer. It was an honor to assist you throughout the entire loan process, from pre-approval to close. My primary goal is always to provide tailored solutions...

Tony started off great to work with for my fiancé . He then forgot that we told him we werent married and because he didn't listen or didn't remember we told him we weren't married he didn't dile didn't file the proper paperwork with the VA...

Tony has been wonderful throughout the process.

Reply from Tony Nguyen

November 13th, 2024 06:57 PM

I'm thrilled to hear you had a positive experience with me, Ilango. Your 5-star review is greatly appreciated. It's my goal at CrossCountry Mortgage, LLC to provide exceptional service throughout the process. Thank you for your kind words....

My loan process with TONY was very smooth, professional, easy, quick, well informed. All my questions were answered fast.

Reply from Tony Nguyen

November 13th, 2024 01:38 PM

I'm thrilled to hear that you found the loan process to be smooth and efficient, Saibhargav. Your satisfaction is my top priority so it's great to learn that you felt well-informed throughout. Quick and professional service is what I strive...

Closing cost statement needed to be provided at least 3 business days prior to closing to allow for time to get our funding in order. This information was not available till the afternoon before our 10am closing on Oct 29th.

Reply from Tony Nguyen

November 8th, 2024 11:26 PM

Thank you for taking the time to share your feedback, William. I understand your concern about the closing cost statement. Our goal at CrossCountry Mortgage, LLC is to ensure a smooth process for our customers and we regret any inconvenience...

Tony was very professional and knowledgeable. He took the time to thoroughly answer all questions and provide detailed information regarding the loan process. He was also very pleasant and easy to work with!

Reply from Tony Nguyen

November 6th, 2024 02:43 PM

I'm thrilled to hear that you had such a positive experience, Sa! It was a pleasure to guide you through the loan process and answer all your questions. I always aim to provide detailed and comprehensive information to all my clients. Thank...

Tony was knowledgeable and always available to answer our questions. He was also very pleasant and friendly and easy to work with!

Reply from Tony Nguyen

November 4th, 2024 04:22 PM

I'm thrilled to hear that you had a positive experience with me at CrossCountry Mortgage, LLC. I always strive to provide comprehensive and accessible service, so I'm glad I was able to assist you effectively. Thank you for your kind words,...

Tony is very knowledgeable and understanding when it comes to gathering information from the client to design the best options both in terms of providing a very good interest rate and also benefits when it comes to closing the loan in time...

Reply from Tony Nguyen

November 3rd, 2024 12:35 PM

Hi Naga, I'm thrilled to hear that you had a positive experience with your loan process. It's always my goal to provide the best options tailored to each individual's needs, and I'm glad that I could assist you in this way. Your recommendation...

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Plano, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #621869 | Branch NMLS #2687043

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Mortgage Refinance

Specialities

Conventional Loan

VA Loan

Jumbo Loan

Fixed Rate Mortgage