Tony Nguyen at CrossCountry Mortgage

Name: CrossCountry Mortgage
Address: 3004 Communications Pkwy #200, Plano, Texas, 75093
Telephone: +1-469-409-0408
Rating: 4.74

Loan Officer | NMLS #621869

4.74

(530)

Mortgage

Mortgage Loan Officer

Contact Info

(469) 409-0408

Plano, TX

https://www.ccm.com/tony-nguyen

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4.74

(530)

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4.74

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4.8

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There was just a little to much back and forth between the processing as far as the information that was requested. It seems like if I already sent all info to one, then it should be shared with the team at Cross Country Mortgage.

Poor communication on all of the "details" of the loan terms . failed to get explain the full terms and conditions in a timely manner.

Tony provided exceptional service throughout my home financing process. He was knowledgeable, responsive, and took the time to explain every step of the mortgage process in detail. He consistently kept me informed, answered questions promptly,...

Reply from Tony Nguyen

June 15th, 2026 04:25 PM

Amina, I appreciate your kind words and recommendation. I'm glad to hear that my proactive communication and efforts made the home financing process more manageable for you. It's important to me that my clients feel supported and informed every...

I rated my experience as "okay" because, while the loan ultimately closed successfully, there were several aspects of the process that could have been improved.One area that would benefit from greater transparency is the relationship between...

Reply from Tony Nguyen

June 12th, 2026 01:44 PM

Karey, I appreciate your detailed feedback and the acknowledgment of my efforts and knowledge throughout the process. It's important to me that you feel informed and supported, and I understand the need for clearer, fact-based communication....

Tony was very helpful to explain the whole process and quick to respond for any questions. He executed the process very well and as per plan. We appreciate Tony's work and expertise.

Reply from Tony Nguyen

June 9th, 2026 02:13 PM

Ranit, I'm thankful for your kind words and appreciation of my work and expertise. It's good to know that my explanations and responsiveness were helpful throughout the process. If you have any more questions or need assistance in the future,...

Tony Nguyen at CrossCountry Mortgage has received a review with 4 star rating from Ranit S

Tony was great, quick to reply, answered all my questions, showed me options and provided explanations along the way

Reply from Tony Nguyen

June 8th, 2026 04:53 PM

Maxwell, I'm grateful for your kind words about my quick responses and the clarity I provided throughout the process. It's good to know that you felt informed and supported with all the options presented. If you ever need further assistance,...

Tony was AWESOME. Tony made the process simple and easy . He was very thorough and made sure I understood every step of the process. I would refer him to anyone I know. Thank you so much Tony

Reply from Tony Nguyen

June 8th, 2026 08:54 PM

Karess, thank you for your kind words. I'm glad to hear that I could make the process simple and easy for you, and that you felt well-informed at every step. Your willingness to refer me to others is greatly appreciated. If you ever need further...

Communication should have been better, process should have been better, you had 6 mos to get everything in order but you asked for more information 2 days before closing date ! I was very irritated with how you and Luis handled it!

Tony went above and beyond to help me achieve this dream. He was compassionate and dedicated and used his time, skills, and patience to make a way for me. I appreciate his efforts, his integrity, and the extra care he showed me during this...

Reply from Tony Nguyen

June 8th, 2026 08:02 PM

Beatrice, I'm pleased that my dedication and compassion made a positive impact on your journey. Your kind words about my integrity and efforts mean a lot to me. Thank you for sharing your experience, and if you ever need further support, please...

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Plano, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #621869 | Branch NMLS #2687043

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Mortgage Refinance

Specialities

Conventional Loan

VA Loan

Jumbo Loan

Fixed Rate Mortgage