New American Funding - Tony Collier

Name: New American Funding - Broadview Heights, OH
Address: 9150 South Hills Boulevard Suite 260, Broadview Heights, Ohio, 44147
Telephone: +1-800-450-2010
Rating: 4.67

Sr. Loan Consultant

New American Funding - Broadview Heights, OH

4.67

(74)

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Broadview Heights, OH

https://www.newamericanfunding.com/mortgage-loans/tonycollier

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4.67

(74)

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4.54

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Made us feel important not a statistic, upfront and honest had our best interest in the total loan process

Reply from Tony Collier

November 28th, 2025 05:57 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Worked together to put a purchase together to make it work for the buyer. Good communication.

Reply from New American Funding - Tony Collier

August 26th, 2026 01:02 PM

Thank you, Tama! I really appreciate the 5-star review. It was a pleasure working together to find a way to make the financing work for our buyer. Great communication and teamwork make all the difference, and I look forward to working with...

Tony went out of the way to help us. Excellent job young man.

Reply from Tony Collier

November 4th, 2025 03:37 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

They're always willing to help me when I have a questions and thanks to NAF that I have bought my first home.

Reply from Tony Collier

October 31st, 2025 03:24 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

The computer system was awful, and significantly delayed the processing. I can't remember now what was initially missing from the loan processor, but we got it fixed. Stuff happens.

Reply from Tony Collier

October 13th, 2025 08:22 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

NAF team was able to help pull together a loan for us when it looked like it wouldn't be possible and answered all questions throughout the process with ease.

Reply from Tony Collier

October 9th, 2025 07:00 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Systems really delayed processing

Reply from New American Funding - Tony Collier

September 24th, 2025 04:50 PM

Processing delays can be frustrating, and I understand how important timing is in these situations. I'm committed to finding ways to improve the process and reduce any hold-ups. Your feedback helps me identify where things can get better, so...

Good working with you

Reply from New American Funding - Tony Collier

September 24th, 2025 04:54 PM

Clifton, thank you for your kind feedback. I'm pleased to hear that working together was a positive experience for you. If there's anything else you need in the future, feel free to reach out.

Our closing due kept changing due to kept asking for the same information 3-4 times. To many people trying to do the samething at 1 time .

Reply from New American Funding - Tony Collier

September 24th, 2025 04:52 PM

I appreciate your feedback. It sounds like the process was a bit frustrating with multiple requests for information and changes in the timeline. I value your input and am committed to improving our procedures to provide a smoother experience...

Tony was great at responding to any and all questions that I had during the process. Very quick and thorough with his responses. I look forward to working with him again.

Reply from New American Funding - Tony Collier

September 22nd, 2025 09:54 PM

I'm pleased to hear that I was able to address your questions promptly and thoroughly, Sanjog. It was great working with you during the process and I look forward to assisting you again in the future. If any additional questions arise, feel...

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Mortgage Lending

Purchase

Refinance

Conventional Loan

VA Loan