Top 5%
Tom Swan at CrossCountry Mortgage
Originating Branch Manager | NMLS #18631
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Middleburg Heights, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowne... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
Tom is knowledgeable as a lender to my buyer clients. He is attentive and approachable as an mortgage lender.
Tom is great at explaining the lending process to my clients. He is attentive and knowledgeable.
Reply from Tom Swan at CrossCountry Mortgage |...
May 2nd, 2024 02:37 PM
I enjoyed working with you. Thanks for the great feedback.
While working with Tom was pleasant and supportive, we did have a bit of struggle working with his associate, Dawn. For example, when verifying my employment status, she was quite unclear on what exactly she needed, and I kept having to go...
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Reply from Tom Swan at CrossCountry Mortgage |...
April 30th, 2024 02:01 PM
Hannah, thank you for taking the time to leave us a review and for sharing your experience. We're sorry to hear about the difficulty you experienced during the verification process. Your feedback is essential, and we'll definitely consider...
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Tom was awesome to deal with and the whole process was smooth. All questions were answered and document upload was easy
Everything was clearly explained and went flawlessly!
Reply from Tom Swan
April 16th, 2024 09:43 PM
I am delighted to hear that everything went smoothly and that you found my explanations clear, Ann. Your positive feedback is greatly appreciated. It was a pleasure to assist you with the Conventional Loan process at CrossCountry Mortgage,...
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fabulous thank you
Reply from Tom Swan
April 16th, 2024 12:21 PM
I'm glad to hear that you had a fabulous experience, Ethan! It was a pleasure to assist you with your conventional loan. At CrossCountry Mortgage, LLC, we always strive to deliver high-quality service. Your feedback means a lot to us. Thank...
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Tom is very knowledgeable, available when needed and always pleasant to work with!!! Have worked with tom for years and highly recommend!
Reply from Tom Swan
April 15th, 2024 03:58 PM
I'm sincerely grateful for your kind words and your 5-star rating, Angela. It's always a pleasure working with you and being there for you whenever you need assistance. I take great pride in providing knowledge and service that you can rely...
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Tom Swan at CrossCountry Mortgage has received a review with 5 star rating from Kerri W
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Middleburg Heights, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #18631 | Branch NMLS #2013837
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 18631
Disclaimer
CrossCountry Mortgage, LLC, 2160 Superior Avenue, Cleveland, OH 44114 NMLS3029 | RM.803095.000
All endorsements and testimonials are given without incentive or compensation.
