Top 5%
Tom Swan at CrossCountry Mortgage
Originating Branch Manager | NMLS #18631
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Middleburg Heights, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowne... Show More
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Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
Tom and his team were great. They were is a tight spot with our mortgage situation. They were flexible and fast thinkers. And they got the job done.
Tom and his team were great. They were is a tight spot with our mortgage situation. They were flexible and fast thinkers. And they got the job done.
Reply from Tom Swan
October 1st, 2024 02:54 PM
Thank you for the glowing review, Nathan! It's great to hear that you appreciated our flexibility and quick thinking. We always aim to provide the best service possible, even when faced with challenging situations like yours. Your satisfaction...
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Always helpful any time of day
Reply from Tom Swan
September 22nd, 2024 12:39 PM
I'm glad to hear you found my services helpful, Gregory. Your positive feedback is greatly appreciated! At CrossCountry Mortgage, LLC, we aim to be there for our customers at any time of day. Your 4.75 star rating encourages us to continue...
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Tom and his team are fantastic! They go above and beyond for their clients.
Tom and his entire team was fantastic through the whole process!
Reply from Tom Swan
September 19th, 2024 03:08 PM
I'm thrilled to hear that you had a positive experience with our team, Misty. We strive to provide excellent service throughout the entire process and your feedback means a lot to us. Thank you for choosing CrossCountry Mortgage, LLC and for...
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Tom and his team were great the whole time! There was a small hiccup right before closing that was totally out of our control and he walked me through the whole thing and did everything he could to get us to closing. Highly recommend!
Reply from Tom Swan
September 11th, 2024 01:31 AM
So glad to hear you had a positive experience, Samantha! Navigating through those unexpected hiccups is part of the job and we're here to make it as easy as possible for you. Your recommendation means a lot to me and the team at CrossCountry...
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They were great at understanding my situation (going through a divorce) and did a great job of working with me and giving great advice. They got through the loan process very quickly because I had a previous mortgage company that was not as...
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Reply from Tom Swan
September 10th, 2024 01:14 AM
Anthony, thank you for the five-star rating and the kind words. It was my pleasure to assist you during this challenging period in your life. Our goal at CrossCountry Mortgage is always to provide understanding, advice, and efficient service...
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The Tom Swan Team at Cross Country Mortgage were all extremely pleasant to talk with. Everyone was extremely helpful no matter how many times I needed an explanation. They never minded repeating it for me. My experience using cross country...
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Reply from Tom Swan
September 9th, 2024 12:24 AM
Hello Melanie, It's wonderful to hear about your positive experience with the team and I. We strive to provide the kind of service that takes the pressure off our clients, allowing them to focus on other important things. Your feedback is greatly...
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Communication through the whole process was excellent.
Reply from Tom Swan
September 5th, 2024 04:40 PM
I'm thrilled to hear that you found our communication process excellent, Regis. That's a key part of our commitment at CrossCountry Mortgage, LLC to provide clients with a satisfactory experience. Your 4.50-star rating is greatly appreciated...
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Tom Swan at CrossCountry Mortgage has received a review with 5 star rating from Vinson A
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Middleburg Heights, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #18631 | Branch NMLS #2013837
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 18631
Disclaimer
CrossCountry Mortgage, LLC, 2160 Superior Avenue, Cleveland, OH 44114 NMLS3029 | RM.803095.000
All endorsements and testimonials are given without incentive or compensation.
