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Tom Smith - Loan Officer | NMLS# 2644903 in Troy, AL

Tom Smith

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Loan Officer | NMLS# 2644903

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Founded in 2001, Assurance Financial Group was created to service the loan industry a little differently. We support our branches and loan officers with a full-service in-house team which offers them the flexibility they need to best serve ...... Show More
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Overall Ratings
4.97
(57)
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Reviews from Web
  • 5.0
    Encompass
    M
    Mackenzie E P
    Troy, AL
    Posted on June 4th, 2026 03:43 PM
    Tom was great to work with and willing to answer any questions I had. He made buying my first house super easy. I would highly recommend him to anyone looking to purchase a home.
    Reply from Tom Smith
    June 4th, 2026 03:45 PM
    Thanks for the review, Mackenzie! It was a pleasure working with you and I hope you enjoy your new home!
  • 5.0
    Encompass
    P
    Penny V H
    Troy, AL
    Posted on May 23rd, 2026 01:59 PM
    I have had the pleasure to work with Tom on several occasions. As a realtor I have only received positive feedback from clients concerning thier experience with Tom , it mimics my experience as well . Tom is patient, informative and always...
    read more
    Reply from Tom Smith
    June 4th, 2026 03:46 PM
    Thank you, Penny. It is always a pleasure working with you!
  • 5.0
    Encompass
    K
    Keyonia G
    Brundidge, AL
    Posted on April 17th, 2026 12:05 PM
    Mr. Smith went above and beyond to ensure we received the best experience when buying our home. He was truly a pleasure to work with, and very informative to any information we had questions about. I highly recommend his service for future...
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    Reply from Tom Smith
    May 18th, 2026 05:16 PM
    It was great working with you. Thanks again for putting your trust in us.
  • 4.83
    Encompass
    M
    Morgan R W
    Troy, AL
    Posted on April 11th, 2026 02:48 PM
    Great communication! There are always so many questions when it comes to loans and Tom took the time to listen and explain every step!
    Reply from Tom Smith
    June 4th, 2026 03:47 PM
    Morgan, I'm pleased to hear that my communication helped make the loan process easy for you. Thank you for your kind words and trust in me to guide you through each step!
  • 4.0
    Encompass
    R
    Rick C
    Troy, AL
    Posted on April 4th, 2026 02:34 PM
    Constant updates
    Reply from Tom Smith
    April 6th, 2026 02:10 PM
    You called cussing our loan assistant about a WIR report we had nothing to do with. Despite your rude language and in an effort to help my clients, I gave you advice that resolved the issue with the WIR and got the loan to the closing table....
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  • 5.0
    Encompass
    J
    Jacob E W
    Troy, AL
    Posted on April 3rd, 2026 03:29 PM
    Tom and his team were fantastic for us and worked really hard to give us the best experienc. would 10/10 recommend working with them.
    Reply from Tom Smith
    April 6th, 2026 02:00 PM
    Thank you for trusting me with your mortgage needs. Yall were a pleasure to work with.
  • 5.0
    Encompass
    W
    Whitney B
    Troy, AL
    Posted on April 1st, 2026 01:44 PM
    Tom was helpful and communicative about the process and what to expect. We appreciate everything that he did for us!
    Reply from Tom Smith
    April 6th, 2026 02:00 PM
    I'm glad to hear that you found the process helpful and informative. It was my pleasure to assist you, and I appreciate your kind words. If you need any further assistance, feel free to reach out.
  • 5.0
    Encompass
    J
    Joseph B B
    Troy, AL
    Posted on April 1st, 2026 01:00 PM
    Tom was feiendly and quick to respond to any questions I had and the website was easy to understand and navigate. Overall a great experience.
    Reply from Tom Smith
    April 6th, 2026 02:01 PM
    Thanks Joseph. It was a pleasure getting to know you and work with you throughout the process.
  • 5.0
    Encompass
    D
    Donna M H
    Troy, AL
    Posted on March 21st, 2026 03:09 PM
    I couldn't have asked for more caring and professional service from Tom and Angie. They helped me move through this process easily. So appreciate everything they've done. Tom, especially, kept in touch helping me through what could have been...
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    Reply from Tom Smith
    March 21st, 2026 04:08 PM
    Thank you Donna! It has been a pleasure getting to know you and working with you. Thank you for trusting me with your mortgage needs.
  • 5.0
    Encompass
    H
    Haylee C D
    Troy, AL
    Posted on March 15th, 2026 02:49 AM
    Tomorrow stayed in touch the whole time. If we had concerns or questions, he would answer honestly & timely. I would definitely highly recommend doing business with him.
    Reply from Tom Smith
    April 6th, 2026 02:02 PM
    Thank you Haylee. It was a pleasure meeting you and working with you. I enjoyed getting to know you and Matthew.
  • 10 of 57
    About
    Founded in 2001, Assurance Financial Group was created to service the loan industry a little differently. We support our branches and loan officers with a full-service in-house team which offers them the flexibility they need to best serve their territories and customers. Servicing the loan from beginning to end saves the borrower time, and you can trust that when we say we can fund a loan, we do it. We do it with care because we are The People People!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Mortgage Refinance
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA RD Loans
    Jumbo Loans
    FTHB Loans
    Construction Loans
    Modular Homes Loans
    View All
    259
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    Addresses and Serving Areas

    Year Started

    2024

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 2644903
    Hobbies
    • Anything outdoors and spending time with my wife and 3 daughters.
    • Spending time with family. Outdoor activities. Golf.
    • Spending time with family, Anything Outdoors, Golf, Fishing, Home DIY projects
    • View All
    Disclaimer
    Equal Housing Opportunity NMLS# 70876. For legal information, visit https://assurancemortgage.com/legal/. Find privacy policy at https://assurancemortgage.com/privacy-policy/. For licensing information, go to www.nmlsconsumeraccess.org.