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Timothy Tusing - Northpointe Bank

Name: Northpointe Bank
Address: 5303 28th St. Court SE, Grand Rapids, Michigan, 49546
Telephone: +1-616-974-8487
Rating: 4.89

Loan Officer | NMLS# 730107

Northpointe Bank

4.89

(332)

Mortgage

Mortgage Loan Officer

Contact Info

(616) 974-8487

Grand Rapids, MI

https://www.northpointe.com/home-lending/get-started/timothy-tusing/

Location & Business Hours

Business Hours

Thu

8 AM to 6:30 PM

Fri

8 AM to 6:30 PM

Sat

closed

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4.89

(332)

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Clear communication and being easy to contact made the whole process painless!

Reply from Timothy Tusing - Northpointe Bank

April 2nd, 2026 06:24 PM

Hi Kyle, Thank very much for the awesome review as this was very kind of you! I wish all the best!!

Tim did everything he promised and provided excellent communication throughout the process. He also was very helpful in working through internal issues in the underwriting process.

Reply from Timothy Tusing

April 9th, 2026 02:05 PM

I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.

Everything went according to plan, and there were no hidden fees, or unanticipated changes during the process.

Reply from Timothy Tusing - Northpointe Bank

April 2nd, 2026 06:26 PM

Hi Adam, Thank very much for the awesome review as this was very kind of you! I wish all the best!!

As a return client, i could count on courtesy and accuracy on my refinance. They are always my first call.

Reply from Timothy Tusing - Northpointe Bank

April 2nd, 2026 06:27 PM

Hi Robin, Thank very much for the awesome review as this was very kind of you! I wish all the best!!

Tim could use some coaching oin how to treat your customers. I requested to be included in conversations on the amount to be funded by the loan and what would be required as cash to close. I requested multiple times and was not consulted prior...

Reply from Timothy Tusing - Northpointe Bank

March 27th, 2026 01:13 PM

Thank you for sharing your feedback with us, it truly helps us improve. I'm sorry to hear that we didn’t fully meet your expectations with the solutions we provided. Thank you for the opportunity to assist with your home lending needs.

The team kept my file on hold until I was able to finish up my repair. They also were always communicating promptly when I had a question and we're great to work with. A great and stress free refinance.

Reply from Timothy Tusing

April 1st, 2026 03:55 PM

Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.

I had a great experience working with Timoty, the loan officer at Northpointe Bank. He has excellent knowledge of interest rates and guided me accurately throughout the process. Everything went smoothly and was delivered as expected, which...

Reply from Timothy Tusing

March 31st, 2026 02:12 PM

We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.

I cannot recommend Timothy highly enough! From start to finish, he demonstrated an unmatched level of professionalism and a genuine commitment to client satisfaction.Because of my demanding work schedule, I often have to handle personal matters...

Reply from Timothy Tusing

March 30th, 2026 09:42 PM

Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.

Timothy made the process very easy and was understanding and helpful with all my questions

Reply from Timothy Tusing

March 25th, 2026 06:06 PM

Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.

Very easy process - thank you so much!

Reply from Timothy Tusing

March 24th, 2026 01:31 PM

I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.

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About

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans

Adjustable-Rate Mortgages (ARMs)