Tom Merritt at CrossCountry Mortgage
Originating Branch Manager | NMLS #315449
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Chicago, IL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri... Show More
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Tom and team are the best. They are quick to respond and help as needed. I called Tom last minute with a crazy request and he made it happen. I'm always impressed at how "easy" he makes it feel. I never once worried about my loan process because...
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Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Thank you for your positive feedback. We’re happy to hear that you had a great experience with us.
Great communication on both reach out check-ins & with progress emails. Those videos of where we are/what's next were a hoot. All in all glad to feel like I had learned & understood the process thanks to your team's guidance & patience.
Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Thank you so much for trusting us with such an important step! We are honored that you chose us as your team.
Constant communication to keep me updated on the loans progress and supplied ample information about the process for a first time homebuyer.
Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Thank you so much for trusting us with such an important step! We are honored that you chose us as your team.
Communication
Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Congratulations on this big life decision! We hope to work with you again in the future.
Tom and his team are outstanding and - perhaps more importantly - consistent. I won’t send my clients to anyone else!!
As usual, Tom's available for quick pre-approvals and the loan process goes quickly and well.
The level of service I received was outstanding. Every interaction, from start to finish, was marked by professionalism, attentiveness, and a genuine desire to meet my needs.The communication was on point and not too much. The staff always...
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Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Congratulations on this big life decision! We hope to work with you again in the future.
Tom was great to work with! He took care of all buyer needs and was very educational throughout the whole process. I highly recommend working with him in your next purchase or sale!
Your efficiency, availability, and willingness to clarify the process. I always felt like I could ask questions that would be answered quickly, ultimately leading to a painless resolution of what can easily be a difficult process.
Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Thank you for your positive feedback. We’re happy to hear that you had a great experience with us.
Very easy process
Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Thank you so much for trusting us with such an important step! We are honored that you chose us as your team.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Chicago, IL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #315449 | Branch NMLS #2822731
Products & Services
Mortgage Loan Officer
Conventional Home Loan
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 315449
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095