

Tom Merritt at CrossCountry Mortgage
Originating Branch Manager | NMLS #315449

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Chicago, IL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri... Show More
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Tom and his team were very attentive and kept me notified throughout the entire process. Tom explained everything in full detail and made sure all of my questions were answered.
Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Thank you for taking the time to leave a review. Please feel free to connect with us for additional feedback on ways we can improve your experience and our services.
Tom is one of a kind. He is not only great to work with, but really cares and puts his heart into his job. I have worked with a lot of lenders and Tom and his team are fantastic. He is also trying to figure out ways to educate myself, clients,...
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Always a great experience working with Tom and his team...
Always a pain free process. Team Todd is always on it. I believe they got us our pre approval letter on a Sunday
Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.
The communication was great
Time consuming but went great
Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Thank you so much for trusting us with such an important step! We are honored that you chose us as your team.
Tom and his team (Jacob and Reuben) have been a pleasure to work with! They are very communicative, they ensure that the process is smooth and gets to the finish line. Tom has been very patient with me from my first home purchase and through...
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Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Congratulations on this big life decision! We hope to work with you again in the future.
Tom and his team are helpful in every way in the home buying process! Appreciate their explanation of everything and checking in on every step.
Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.
Tom and his team were incredibly patient and helpful through a somewhat non-traditional refinance. Couldn’t have done it without them.
Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.
Listen to my needs, got me everything on time, with options that fit with what we were looking for.
Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.
Tom and the team are awesome! This is our second time working with them and they’ve always made the experience super easy.
Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Chicago, IL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #315449 | Branch NMLS #2822731
Products & Services
Mortgage Loan Officer
Conventional Home Loan
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 315449
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095