

Tom Merritt at CrossCountry Mortgage
Originating Branch Manager | NMLS #315449

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Chicago, IL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri... Show More
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* prompt responses
* knew the process and navigated us through it
* explained what was going on to us
Responsive
Tom was very communicative throughout the process and as the listing agent I appreciated all of the updates to know where the buyers' financing stood at all points during the transaction.
Smooth and constant communication throughout the process
Perhaps begin the review process of previously submitted documentation earlier than the week of closing. Seems it caused undue workload in the final days. Otherwise, a nice experience again. Cheers
Easy process. Great walkthrough on how everything was going to work.
Setting expectations, meeting expectations, regular
R communication of what is needed. Empathy with underwriter requests for information
Excellent communication
The communication and patience from you and your entire team
Great communication. Always patient with answering questions. Quick turnaround with pre-approval letters.
141–150 of 599
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Chicago, IL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #315449 | Branch NMLS #2822731
Products & Services
Mortgage Loan Officer
Conventional Home Loan
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 315449
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095