Tom Merritt at CrossCountry Mortgage
Originating Branch Manager | NMLS #315449
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Chicago, IL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri... Show More
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Tom, was amazing to work with. Explained everything in detail. Made it easy to understand the process and was always available to answer questions or offer his advice.
The people made our experience so seamless!!! Mike, Michael, Stomi and Kari answered all my questions and gave such a personalized tour through the mortgage process. I felt really empowered and well led by all of them!!
Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.
The efficiency, knowledge, and communication that Mike, Michael, and Kari had during my whole loan process was extremely helpful. I also greatly appreciated the transparency!
Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Thank you for your positive feedback. We’re happy to hear that you had a great experience with us.
easy to work with
Reply from Tom Merritt at CrossCountry Mortgag...
April 2nd, 2026 09:56 PM
Congratulations on this big life decision! We hope to work with you again in the future.
the service
Tom and his team were very organized. They had great communication which made the process very easy and pleasant
Tom and his team are fantastic to work with. I was a first time home buyer and they explained everything throughout the process so I never felt in the dark. I greatly appreciate them!
Tom and his team were super transparent and always readily available answering questions as they came up for me. I appreciate the diligence! Thank you Team Tom!!!
Communication was fast, knowledgable and SO friendly for first time buyers :)
TeamTom were on top of everything. Very organized and things went smooth in a timely manner. Each one I talked from the group was excellent in communicating and explaining things to me that I didn’t know before. This was my first experience...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Chicago, IL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #315449 | Branch NMLS #2822731
Products & Services
Mortgage Loan Officer
Conventional Home Loan
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 315449
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095