

Top 5%
Tom Lade at CrossCountry Mortgage
Senior Loan Officer | NMLS #962607

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Columbus, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
I will refer all my friends to CrossCountry Mortgage I'm very thankful for Thomas Lade professional responsive and honest assistance with the whole Mortgage process from the beginning to the end he made himself available to me via any method...
read more
Reply from Thomas Lade at CrossCountry Mortgag...
March 6th, 2024 09:33 PM
Welcome to Ohio! I'm so glad to have helped you achieve homeownership. I am here for you whenever any needs pop up. No question is silly!
Tom Lade at CrossCountry Mortgage has received a review with 5 star rating from Sherlly B
Reply from Owner
March 6th, 2024 09:34 PM
Thank you for taking the time to complete this review! It certainly means a lot!
As a first time home buyer I knew there would be a lot to learn. The team at cross country made everything simple and made sure I understood everything. I got a call each week with an update on my progress. I couldn’t have asked for better....
read more
Reply from Thomas Lade at CrossCountry Mortgag...
March 6th, 2024 09:35 PM
It was a pleasure working with you and I hope that you are still in LOVE with that new home! I am here for you anytime you need anything at all around the home. Don't hesitate to reach out!
This loan/closing took a long time to complete, it was a completely un ordinary and complex due to many factors, Tom was professional and kept everything in order and all of us informed. I’ll use him again for my next customer when it comes...
read more
Reply from Thomas Lade @ CrossCountry Mortgage
March 14th, 2024 06:17 PM
This was certainly a fun one! We had the closing package to title on the day of closing only to find out the seller wasn't ready.... and it only took them 3 months to get ready. Thanks for your fantastic teamwork on this one to help keep it...
read more
As a realtor, its important to keep your customers informed during the sales and post sales process, particularly related to the loan aspect. Working in partnership, our customers have received mortgage consultation, timely updates, loans best...
read more
Reply from Thomas Lade @ CrossCountry Mortgage
March 14th, 2024 06:21 PM
Thanks Brian! I try and make sure everyone is updated at every step of the way with my Tuesday Updates, automated video updates, and my great team! I appreciate your partnership!
Tom was very thorough with our house buying process and helped us every step of the way. We purchased our house without a realtor, so at times it was very stressful getting the paperwork and everything that was needed together. If we had any...
read more
Reply from Thomas Lade @ CrossCountry Mortgage
March 14th, 2024 06:25 PM
Thank you Breanna! I hope you are still LOVING the new home!
Tom was great with helping us through the process and awesome with his follow up.
Reply from Tom Lade at CrossCountry Mortgage
October 8th, 2026 12:10 PM
I'm grateful for your kind words, Scott. It's nice to know that my follow-up and assistance throughout the process met your expectations at CrossCountry Mortgage, LLC.
I would like to acknowledge the exceptional service that I received from Tom during my home purchase process. Tom's professionalism and knowledge of the industry were impressive and truly appreciated. As a Realtor myself I know a good lender...
read more
Reply from Thomas Lade
May 5th, 2022 06:54 PM
Thank you for the kind words, Joy! It was a pleasure getting you into your new home and I hope you are still in love with it!
I would like to acknowledge the exceptional service that I received from Tom during my home purchase process. Tom's professionalism and knowledge of the industry were impressive and truly appreciated. As a Realtor myself I know a good lender...
read more
Reply from Owner
May 5th, 2022 12:00 AM
Thank you for the kind words, Joy! It was a pleasure getting you into your new home and I hope you are still in love with it!
Thomas does a great job! Answers all questions and is very helpful. Buying a home is a stressful process and I must say he handled my stress levels very well too. I appreciate him and his help through my home buying process
Reply from Thomas Lade
May 18th, 2022 05:31 PM
Thank you for taking the time to submit the review! You were fantastic to work with and I am happy to have made what could have been a stressful process as stress free as possible :)
121–130 of 138
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Columbus, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #962607 | Branch NMLS #1246007
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Memberships
- NMLS
- Powell Area Realty Association
- Powell Chamber of Commerce
View All
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2012
Time Zone
Eastern Standard Time (EST)
Licenses
- 962607
Gallery

Achievements
- Multiple time award winner for Chase's National Achiever Sales Conference
Hobbies
- Golf
- Cleveland Browns
- Fantasy football
View All
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095