Thomas Brown
Sr. Loan Officer | NMLS# 1469944|NC-I69427
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More
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Thomas stayed on top of it throughout the transaction to ensure a smooth closing and that everyone was on same page
Reply from Thomas Brown
December 19th, 2024 08:15 PM
It's great to hear your feedback, Scott. I take pride in ensuring smooth transactions and keeping everyone in the loop. I'm glad to know that these efforts have been beneficial for you. Your positive rating is highly appreciated and encourages...
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Consistent and timely communication
Reply from Thomas Brown
December 19th, 2024 01:42 PM
I'm thrilled to hear that you appreciated my consistent and timely communication, Kristina. Your satisfaction is always my top priority. I aim to provide the best service possible. Thank you for taking the time to review my work and for rating...
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Thomas is very knowledgable about the loan process. He explained everything so that I knew what was going on. He also kept me informed of any changes that were going on with the loan. The website is very easy to use.
Reply from Thomas Brown
December 13th, 2024 05:00 PM
Thank you for the positive review, Juliann! I'm glad you found the process smooth and the website easy to use. It's always my goal to keep my clients informed and comfortable throughout the loan process. Your feedback is valued and appreciated....
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Prompt communication and kept things moving on schedule! Met and exceeded expectations
Reply from Thomas Brown
December 4th, 2024 11:36 PM
I'm so glad to hear that you found my service helpful, Kathryn! Ensuring smooth and timely transactions is a top priority for me and it's wonderful to know that it's appreciated. Thank you for taking the time to share your experience and for...
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Working with Highlands was great. I am a first time home buyer and Thomas patiently walked me through every step. Any questions I had were answered promptly.
Reply from Thomas Brown
December 2nd, 2024 01:37 PM
I'm thrilled to hear that your first home buying experience with Highlands Residential Mortgage, Ltd. was a success, Brigette. It was a pleasure guiding you through the process and ensuring all your questions were answered. Your feedback is...
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Great accessibility, great communication, great advice, listened to my concerns and questions and responded thoughtfully, responsive, great team, seamless process. Very kind and friendly throughout. Very competitive offer.
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Reply from Thomas Brown
November 25th, 2024 02:49 PM
Hi Philip, it's Thomas here. I'm thrilled to hear you had such a positive experience with us at Highlands Residential Mortgage, Ltd. We pride ourselves on our communication and customer service, so it’s great to know we hit the mark with you....
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Thanks again! Made the whole process easy from top to bottom....excellent service
Reply from Thomas Brown
November 21st, 2024 06:48 PM
I'm so glad to hear that you found the process to be easy, Andrew! Your satisfaction is our top priority at Highlands Residential Mortgage, Ltd. It was a pleasure working with you and I appreciate your excellent rating. If you ever have any...
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Easyto work with and always responds in a timely manner
Reply from Thomas Brown
November 16th, 2024 01:27 AM
I greatly appreciate the time you took to share your feedback, Joey. It's always a priority for me to respond promptly and make the process as easy as possible. I'm delighted to hear that you had a positive experience with Highlands Residential...
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Thomas is pleasant and comfortable to work with. Kept us informed
Highlands Mortgage worked hard and quickly for us. Great communication and service.
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About
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Time Zone
Eastern Standard Time (EST)
Licenses
- NC: I-169427
- VA: MLO-44245VA
- NMLS#1469944
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