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Theoni Rapo at CrossCountry Mortgage
Loan Officer | NMLS #1527462
Mortgages don't have to be boring or confusing. Whether you're buying your first home, your forever home, an investment property, or refinancing, I'm here to make the process simple, transparent, and maybe even a little fun. You'll always k... Show More
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Theoni was very helpful and looked out for my best interest even when I didn't always understand things. It was reassuring!
Theoni and Mel have been absolutely fantastic to work with! They are great communicators and always quick to respond. They were helpful, patient, and reassuring every step of the way. I felt confident and comfortable working with them and their...
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Theoni worked with my realtor and I at every turn especially when things were not going as planned for a normal closing, but she walked me through everything and laid out everything clearly. Great to work with and would recommend!
Theoni and her team were incredible to work with from start to finish! They made the whole process easy and were always there to answer any questions. We would absolutely work with them again for a future loan and highly recommend them to anyone...
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I have had the pleasure of working closely with Theoni Rappo and Melanie Trinh over the past few months, and I really cannot thank them enough. I had my parents involved in this process which required a lot more communication and explanation...
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In the process of buying my first home, I learned that home buying is a team sport. I'm so happy Theoni was part of my team! Her communication, knowledge and support throughout the process made things less daunting. When things began to feel...
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Theoni and Mel were great. Very responsive to my questions and helped make the process as smooth as possible. I highly recommend.
Reply from Theoni Rapo at CrossCountry Mortgag...
July 30th, 2026 03:00 PM
Nathen, I'm grateful for your recommendation and pleased to hear that Mel and I were able to make the process smooth for you. Your feedback on our responsiveness is much appreciated.
Her and her team were amazing to work with !!! we had no bumps along the way because they checked all the paperwork with her team. I will be using them for the foreseeable future!!!
Reply from Theoni Rapo at CrossCountry Mortgag...
July 30th, 2026 03:42 PM
Kameron, I'm pleased to hear that you had such a smooth experience with my team and me. It's great to know that our thorough approach made the process seamless for you. We look forward to working with you again in the future!
Theoni and her team regularly kept me updated about where we were in the loan process and proactively worked with me on how they were thinking of structuring the loan. She got us pre-qualified so that when we found the right house we could...
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Reply from Theoni Rapo at CrossCountry Mortgag...
July 28th, 2026 05:07 PM
Audrey, I'm glad to hear that my team and I could keep you updated and work proactively with you during the loan process. It's wonderful that we could assist in getting you pre-qualified and connect you with a great realtor through our network....
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Theoni brought me into this transaction with clients who are personal friends of hers, and I was honored to be trusted with that referral.Her knowledge and experience showed at every turn. She answered questions clearly, kept the process moving,...
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Reply from Owner
July 28th, 2026 05:32 PM
Tara, I appreciate your kind words and am pleased to hear that my knowledge and professionalism contributed positively to the process. It's great to know that my communication and quick turnaround times provided confidence for the clients....
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About
Mortgages don't have to be boring or confusing. Whether you're buying your first home, your forever home, an investment property, or refinancing, I'm here to make the process simple, transparent, and maybe even a little fun. You'll always know what's happening, have someone in your corner, and get honest advice every step of the way. Let's get you home! NMLS #1527462 | Branch NMLS #2838986
Products & Services
Mortgage Loan Officer
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Non-QM
DSCR Loans
Bank Statement Loans
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2016
Time Zone
Pacific Standard Time (PST)
Licenses
- 1527462
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095