

Alessandra “Ally” Palacios
Sr. Mortgage Broker
Alessandra Palacios is a top-producing Loan Officer with 17 years of experience in sales. She loves helping clients achieve their homeownership and financial goals. Known for her expertise in structuring complex loans, guiding first-time bu... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM(Open now)
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Ally was an incredible lender throughout the process. She explains everything about the home-buying process and is always available for even the smallest of questions. We had to get our loan out really fast due to a short closing cycle, and...
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Alessandra was wonderful to work with. This was our first time buying a home and she really made it a pleasant experience for my wife and I. Almost to the end we had a little setback and she reassured us that everything was going to work out...
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Reply from Owner
December 16th, 2024 12:00 AM
We're thrilled to learn that Alessandra offered exceptional support during your journey as first-time homebuyers! Congratulations on your new home, and thank you for sharing your wonderful experience!
From start to finish, Ally was a pleasure to work with. So responsive! Never left us hanging . She understands the process and is a true professional. I highly recommend her!
Reply from Owner
December 3rd, 2024 12:00 AM
We are so glad to hear that Alessandra's expertise and constant communication made your experience one to remember! Thank you for trusting us with your lending needs.
Working with Alessandra was wonderful. She is very responsive and happy to answer any question and break down the process. I never felt like I was bothering her with any questions, concerns or even worries about funding. She went well out of...
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Reply from Owner
December 3rd, 2024 12:00 AM
Our goal is to provide you with outstanding service in all aspects of your process, we are excited to know that Alessandra made it a great experience!
It was an absolute pleasure working with Alessandra! She was incredibly responsive and guided us seamlessly through the entire process. Her expertise and dedication made what could have been a stressful experience smooth and enjoyable. Thanks...
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Reply from Owner
November 25th, 2024 12:00 AM
Thank you for your kind words! We're thrilled to hear that Alessandra made your first home buying experience enjoyable and stress-free. We are committed to providing guidance and support every step of the way. Congratulations on your new home!...
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Ally has been a God send, helped me with buying a home via my phone. She was so patient with me and encouraging . And it all came together like she reassured me it would. I can't say enough good things about her.
Reply from Owner
November 18th, 2024 12:00 AM
Thank you for sharing your experience. At Zillow Home Loans, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
Alessandra and her team did an absolute amazing job with my refinance. The entire process was as seamless as I could have hoped for. I did have multiple lenders looking to get me the best rate, but no one could match her. She is extremely nice...
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Reply from Owner
November 7th, 2024 12:00 AM
We are happy to hear about your exceptional experience with Alessandra! It's wonderful that you found the process so seamless and appreciated her communication throughout. Thank you for sharing your positive feedback—it's clear she made a lasting...
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My experience was great throughout the whole process of buying our home in Peoria AZ Alessandra Palacios was very helpful,patient and extremely communicative .Always a phone call away she was able to get our family a marvelous deal and her...
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Reply from Owner
November 4th, 2024 12:00 AM
We are thrilled to hear about your fantastic experience working with Alessandra as a first-time homebuyer. It is our goal to provide exceptional service while addressing all your questions and ease your stress throughout the process. Thank...
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Ally is very professional, knowledgeable and informative about her business. She always displayed a positive and enthusiastic demeanor while she interacted with us. And did her best to get us the best rate in this current market environment....
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Reply from Owner
October 31st, 2024 12:00 AM
Thank you for your kind words! We strive to provide the best possible experience for our borrowers, and it's great to hear that Ally achieved that with you.
We were super happy to work with Alessandra throughout our home buying process. She was quick and was responsive beyond just work hours. She also helped us find a solid insurance plan. She was really positive and had a great attitude throughout...
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Reply from Owner
October 10th, 2024 12:00 AM
Thank you for trusting us with your lending needs, and thank you for recognizing Alessandra for providing you with wonderful service!
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About
Alessandra Palacios is a top-producing Loan Officer with 17 years of experience in sales. She loves helping clients achieve their homeownership and financial goals. Known for her expertise in structuring complex loans, guiding first-time buyers, and securing competitive financing, she has consistently ranked among the industry’s highest performers.
Alessandra’s commitment to client success, combined with her deep market knowledge and strong lender relationships, has made her a trusted advisor to both homebuyers and real estate professionals alike.
Products & Services
Mortgage Broker
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Construction Loan
Home Equity Loan
Mortgage Refinance
Reverse Mortgage
Home Purchasing Assistance
Mortgage Rate Shopping Assistance
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2020
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 870362