Alessandra “Ally” Palacios
Sr. Mortgage Broker
Alessandra Palacios is a top-producing Loan Officer with 17 years of experience in sales. She loves helping clients achieve their homeownership and financial goals. Known for her expertise in structuring complex loans, guiding first-time bu... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM(Open now)
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Alessandra was perfect to work with to purchase my first home. She was transparent with the process, rates, and closing costs. Other lenders were going to charge me thousands in fees for the same rate. She was even able to get a lower rate...
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Reply from Owner
August 27th, 2024 12:00 AM
We are delighted to hear that Alessandra has made your experience wonderful! As you embark on your journey to homeownership, we are here to provide guidance and support every step of the way. Thank you for choosing us as your partner in this...
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To put things simply: Ally was an absolute rockstar and I would recommend everyone to work with her.Ally worked with us on multiple homes and always found a way to make things work for us. She was pleasant and communicative with us the whole...
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Reply from Owner
August 22nd, 2024 12:00 AM
Thank you for taking the time to share your fantastic experience with Zillow Home Loans! We are thrilled to hear that Ally provided you with exceptional guidance and service throughout your purchase. It is our utmost goal to exceed customer...
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Alessandra was so responsive and quick to ensure we had everything we needed. I appreciated her proactive approach so we never wondered where we stood in the process. Thank you for making our experience so easy!
Reply from Owner
August 13th, 2024 12:00 AM
Exceptional service is our goal, so we love hearing Alessandra made the process easy for you. Your feedback is very much appreciated. Thank you for taking the time to tell us!
Ella ysu compañía sin duda son muy rápidas y eficaces . En uno solo click convirtieron nuestro sueño realidad. Sin duda 100 por ciento recomendada.
Reply from Owner
September 6th, 2024 12:00 AM
Thank you for telling us how we are doing! We value the opportunity to work with you and appreciate your feedback, it means so much to us!
The truth is, a very experienced agent.Very friendly, very clear for us as first buyers, she explained the details, requirements and steps of the loan process.None of our friends and family believed we would qualify for the mortgage loan, so...
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Reply from Owner
August 6th, 2024 12:00 AM
We're delighted that Ally provided the essential guidance and support for a first-time homebuyer. We aspire to empower you with the knowledge you need to make informed decisions. Thank you for choosing us as your trusted resource on your path...
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Ally made the experience very smooth and easy for me. She made sure to detail everything through so I understood everything explained. She was very polite with a great personality which also made everything great. I would definitely recommend...
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Reply from Owner
July 31st, 2024 12:00 AM
Our goal is to surpass your expectation of excellence in service! We are overjoyed to hear that Ally provided support to you!
Ally was very punctual with all the informative information she provided. She answered all the questions I had and knew it all! Ally made this experience very smooth, I would definitely recommend her to anybody trying to buy a home. She truly...
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Reply from Owner
July 29th, 2024 12:00 AM
Thank you for telling us about Ally and how they made you feel supported with your questions and concerns! We understand that trusting us with your lending needs is very important, and we are proud to hear we met your expectations.
Let me start off by saying that Ally is absolutely amazing. She is amazing inside and out, super patient and understanding. Not only was she so helpful but her personality made the process smooth. Not everyone is like Ally and I would definitely...
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Reply from Owner
July 29th, 2024 12:00 AM
We strive to provide the highest level of service to our customers, and your kind words reinforce our commitment. Thank you for recognizing Ally and trusting us with your lending needs.
Working with Ally was terrific. She was always available for questions and very prompt with her replies. Ally put me at ease though the whole process and helped me purchase a wonderful home.
Reply from Owner
July 23rd, 2024 12:00 AM
We strive to provide the highest level of service to our customers, and your kind words reinforce our commitment. Thank you for recognizing Ally and trusting us with your lending needs.
Ally was amazing to work with. She was incredibly responsive and went well above and beyond my expectations. She helped me understand and navigate what can be a confusing experience in applying and obtaining a mortgage. I can’t thank her enough....
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Reply from Owner
July 5th, 2024 12:00 AM
Thank you for sharing your experience with Ally. At Zillow Home Loans, our top priority is delivering an exceptional experience to our customers. Your feedback is invaluable in helping us continuously improve and work towards that goal. We...
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About
Alessandra Palacios is a top-producing Loan Officer with 17 years of experience in sales. She loves helping clients achieve their homeownership and financial goals. Known for her expertise in structuring complex loans, guiding first-time buyers, and securing competitive financing, she has consistently ranked among the industry’s highest performers.
Alessandra’s commitment to client success, combined with her deep market knowledge and strong lender relationships, has made her a trusted advisor to both homebuyers and real estate professionals alike.
Products & Services
Mortgage Broker
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Construction Loan
Home Equity Loan
Mortgage Refinance
Reverse Mortgage
Home Purchasing Assistance
Mortgage Rate Shopping Assistance
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2020
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 870362