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Texas Consumer Complaint Disclosure Statement Contact Information Corporate Address: Hometrust Mortgage Company 5353 W. Alabama, Suite 500 Houston, Texas 77056 Corporate Phone: (713) 369-4000 Corporate Email: info@hometrust.com NMLS: 149932 (www.nmlsconsumeraccess.org) Equal Housing Opportunity We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers in obtaining housing because of race, color, religion, sex/gender, disability, familial status, national origin, or any other protected classes under state or local law. Licenses Hometrust Mortgage Company conducts business only in the following states: Alabama Consumer Credit License #21469 (Other Trade Names: Home Mortgage of America, Inc ) Colorado Mortgage Company Registration (Other Trade Names:None) Florida Mortgage Lender Servicer License #MLD791 (Other Trade Names: Home Mortgage of America, Inc ) Georgia Mortgage Lender License #24278 (Other Trade Names: HT Mortgage Company) New Mexico Mortgage Loan Company License #03476 (Other Trade Names: None) Tennessee Mortgage License #113075 (Other Trade Names: Home Mortgage of America, Inc ) Texas - SML Mortgage Banker Registration (Other Trade Names: None) Some products may not be available in all states. This is not a commitment to lend. Restrictions apply. All rights reserved. No section of this Website may be framed (iFrame) within another website without the approval of Hometrust Mortgage Company. Texas Consumer Complaint Disclosure Statement HOMETRUST MORTGAGE COMPANY IS LICENSED UNDER THE LAWS OF THE STATE OF TEXAS AND BY STATE LAW IS SUBJECT TO REGULATORY OVERSIGHT BY THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING. ANY CONSUMER WISHING TO FILE A COMPLAINT AGAINST HOMETRUST MORTGAGE COMPANY SHOULD COMPLETE, SIGN, AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE DOWNLOADED AND PRINTED FROM THE DEPARTMENT’S WEB SITE LOCATED AT WWW.SML.TEXAS.GOV OR OBTAINED FROM THE DEPARTMENT UPON REQUEST BY MAIL AT THE ADDRESS ABOVE, BY TELEPHONE AT ITS TOLL-FREE CONSUMER HOTLINE AT 1-877-276-5550, BY FAX AT (512) 475-1360, OR BY E-MAIL AT SMLINFO@SML.TEXAS.GOV. THE DEPARTMENT MAINTAINS THE MORTGAGE BROKER RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN TYPES OF JUDGMENTS AGAINST A MORTGAGE BROKER OR LOAN OFFICER. NOT ALL CLAIMS ARE COMPENSABLE AND A COURT MUST ORDER THE PAYMENT OF A CLAIM FROM THE RECOVERY FUND BEFORE THE DEPARTMENT MAY PAY A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT SUBCHAPTER F OF THE MORTGAGE BROKER LICENSE ACT ON THE DEPARTMENT’S WEB SITE REFERENCED ABOVE.
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4.16
Encompass
L
Lisa L C
Conroe, TX
Posted on July 30th, 2023 10:19 PM
Thank you for your assistance.
5.0
Encompass
F
Ferima K
Houston, TX
Posted on April 26th, 2023 02:12 PM
Thank you so much Terry you are the best
5.0
Encompass
D
David P S
Cypress, TX
Posted on January 18th, 2023 11:27 PM
Terry did a great job on guiding us to help buy a new home loan
5.0
Encompass
C
Craig N B
League City, TX
Posted on January 17th, 2023 08:07 PM
Terry is very attentive., always available, and covered everything. We would like to Thank everyone involved for making this all come together, I know there is allot to completing this process, Ya'll made it seem easy. Thanks Again
5.0
Encompass
E
Esperanza V R
Cypress, TX
Posted on January 8th, 2023 12:39 AM
Highly recommended loan officer, very helpful and knowledgeable. Thank you, Terry, for all your help!
4.83
Encompass
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Lesley G R
Houston, TX
Posted on October 24th, 2022 03:46 AM
Terry was personable and helpful throughout the home buying process. She answered all my questions and kept me updated on any changes.
5.0
Encompass
J
Juan M H
Splendora, TX
Posted on August 6th, 2022 06:06 AM
Terry went above and beyond our expectations! She was able to not only get our loan approved in a timely manner, but she beat out a second mortgage company we were considering. The rate and downpayment were both considerably lower than the...
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5.0
Encompass
G
Gary F
Cypress, TX
Posted on May 3rd, 2022 05:42 PM
Terry was very available to support us and answer our questions.
5.0
Encompass
R
Randall L W
Chappell Hill, TX
Posted on March 10th, 2022 08:12 PM
Very knowledgeable, helpful. Her assistance was invaluable with the unusual issues associated with this mortgage.
5.0
Encompass
M
Mehul D
Houston, TX
Posted on March 9th, 2022 06:27 AM
Prompt responses, very easy to work with, completed everything in a timely fashion, made the whole process easy.

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