Terri Olsson at CrossCountry Mortgage
Senior Loan Officer | NMLS #437353
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cincinnati, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid... Show More
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Terri was absolutely amazing to work with. From start to finish, she was incredibly helpful, attentive, and knowledgeable. She guided me through every step of the process and made everything feel smooth and stress-free. Terri took the time...
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Reply from Terri Olsson
February 9th, 2026 01:36 PM
Thank you for your kind words, Melody. I'm delighted to hear that you felt supported and at ease throughout the process. Taking the time to address every question and ensuring you felt confident was important to me. If there's anything further...
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Terri is always there to help and give you the best advice on how to get things done.
Reply from Terri Olsson
January 9th, 2026 06:06 PM
I'm pleased to hear that you find my advice helpful, Lakaisha. Being there for you and offering guidance is important to me. If you ever need further assistance or have any questions, don't hesitate to get in touch.
Things went very smoothly and we were able to move at the pace we wanted on order to get into our new home as soon as possible. Great communication and customer service.
Terri was so kind and extremely helpful!! She went above and beyond for us and we are so thankful!
Reply from Terri Olsson
December 29th, 2025 08:49 PM
It's really uplifting to hear your appreciation, Ava. I'm glad I could help and provide the support you needed during the process. If there's anything else you require in the future, please don't hesitate to let me know.
Terri was very helpful througout the process and made sure that I fully understand everything. highly recomended
Reply from Terri Olsson
December 2nd, 2025 08:35 PM
I'm glad to know that you felt well supported and informed throughout the process, Justine. Ensuring that everything is clear and understandable is a priority for me. Thank you for your recommendation. If you have any questions or need further...
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better communication between your departmeants....dont like getting calls saying my mortage paymeant is due/late when im doing a refi and told not to pay the months mortage...other than that good experiance
Reply from Terri Olsson at CrossCountry Mortga...
November 21st, 2025 03:12 PM
Brian - Thank you for the feedback.
I agree with you 100%. I will pass this on in hopes of making a positive change.
I enjoyed working with you! Don't be a stranger.
Terri Olsson was as amazing as when I first came to Crosscountry, everything went smooth!
Reply from Terri Olsson
November 18th, 2025 06:20 PM
It's great to hear that everything went smoothly during your experience, Jamie. I'm glad I could assist you again at CrossCountry Mortgage. If you have any questions or need help in the future, feel free to reach out to me.
Terri helped us every step of the way. Kept us updated and was very friendly and knowledgeable. We would highly recommend her to anyone wanting a mortgage or refinance. Very customer friendly and helpful.
Reply from Terri Olsson
November 17th, 2025 09:15 PM
I appreciate your kind words and recommendation, Michael. I'm glad to hear that you found the process customer-friendly and informative. Keeping you updated and providing support throughout are important to me. If you have any future questions...
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It was fast and easy
Reply from Terri Olsson
November 14th, 2025 06:20 PM
I'm pleased to hear that you found the process fast and easy. Streamlining everything to make it as straightforward as possible is what I strive for. If anything comes up or if you have questions in the future, feel free to get in touch.
It was super easy
Reply from Terri Olsson
October 8th, 2025 07:16 PM
I'm glad to hear that the process felt straightforward for you. Making things simple and clear is always my goal. If you ever need assistance or have questions in the future, please don't hesitate to reach out.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cincinnati, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #437353 | Branch NMLS #2458257
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 437353
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095