Terri Olsson at CrossCountry Mortgage
Senior Loan Officer | NMLS #437353
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cincinnati, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid... Show More
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Terri and Eddie were great.
Reply from Terri Olsson
March 9th, 2026 06:37 PM
It's great to hear that you had a positive experience with both Eddie and me, Anthony. If there's anything else I can assist you with, please don't hesitate to let me know. Thank you for your feedback.
Everyone was very friendly and easy to work with, pleasant experience.
Reply from Terri Olsson
February 19th, 2026 06:07 PM
Anna, I'm pleased you had a positive experience, and found everyone friendly and easy to work with. If there's anything more I can do to assist you, feel free to get in touch. Thank you for sharing your feedback.
We hope you can visit us. You are still the G.O.A.T. Could not have succeeded without you!
Reply from Terri Olsson
February 13th, 2026 05:41 PM
I'm so glad to know that my assistance made a difference, Donna. Your kind words mean a lot to me. If there's ever a time you need more help or have questions, feel free to reach out. Thank you for such a supportive message, and I'll certainly...
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She was very easy to work with and always ready to help
Reply from Terri Olsson
February 9th, 2026 05:49 PM
It's great to hear that you found working with me to be straightforward, Richard. I'm always committed to being available and helpful. If there's anything else you need assistance with, please feel free to reach out.
Terri was absolutely amazing to work with. From start to finish, she was incredibly helpful, attentive, and knowledgeable. She guided me through every step of the process and made everything feel smooth and stress-free. Terri took the time...
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Reply from Terri Olsson
February 9th, 2026 01:36 PM
Thank you for your kind words, Melody. I'm delighted to hear that you felt supported and at ease throughout the process. Taking the time to address every question and ensuring you felt confident was important to me. If there's anything further...
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Terri is always there to help and give you the best advice on how to get things done.
Reply from Terri Olsson
January 9th, 2026 06:06 PM
I'm pleased to hear that you find my advice helpful, Lakaisha. Being there for you and offering guidance is important to me. If you ever need further assistance or have any questions, don't hesitate to get in touch.
Things went very smoothly and we were able to move at the pace we wanted on order to get into our new home as soon as possible. Great communication and customer service.
Terri was so kind and extremely helpful!! She went above and beyond for us and we are so thankful!
Reply from Terri Olsson
December 29th, 2025 08:49 PM
It's really uplifting to hear your appreciation, Ava. I'm glad I could help and provide the support you needed during the process. If there's anything else you require in the future, please don't hesitate to let me know.
Terri was very helpful througout the process and made sure that I fully understand everything. highly recomended
Reply from Terri Olsson
December 2nd, 2025 08:35 PM
I'm glad to know that you felt well supported and informed throughout the process, Justine. Ensuring that everything is clear and understandable is a priority for me. Thank you for your recommendation. If you have any questions or need further...
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better communication between your departmeants....dont like getting calls saying my mortage paymeant is due/late when im doing a refi and told not to pay the months mortage...other than that good experiance
Reply from Terri Olsson at CrossCountry Mortga...
November 21st, 2025 03:12 PM
Brian - Thank you for the feedback.
I agree with you 100%. I will pass this on in hopes of making a positive change.
I enjoyed working with you! Don't be a stranger.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cincinnati, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #437353 | Branch NMLS #2458257
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 437353
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095