Suzy Dukelow
Sales Manager | NMLS #318795
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations... Show More
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Reviews from Web
Suzy was in constant communication and we felt like she had our best interest every step of the way.
Reply from Suzy Dukelow
August 31st, 2026 04:51 PM
Renzo, What a roller coaster ride we have been on these past several months. I am so happy that we got the escrow closed on this wonderful house for you. I wish you many years of happiness in your new home. Also, let's keep our eye on the rates...
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Suzy was very helpful, and supportive during the loan process. She always returned phone calls right away no matter where she was. She was available for advice and to answer questions. She works hard and gets the job done quickly. She is a...
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Reply from Suzy Dukelow
August 31st, 2026 04:51 PM
Sandra, wow, thank you for the excellent review. I really appreciate your kind words. Thank you for taking the time to complete the survey. It has been a pleasure to help you.
Suzy
Suzy and her team worked kept us informed of throughout the process and and were very responsive to any of our questions or concerns.
Reply from Suzy Dukelow
August 31st, 2026 04:51 PM
Barbara, thank you for the excellent review. This was a nail biter with the construction delays and rising rates. I am so happy we could get this closed and keep your very low rate. Have fun with that beautiful new pool!
Suzy
I want to give Suzy Dukelow and the Mason- McDuffie Mortgage Company a hugh thank you! For your professionalism, your knowledge, and your kindness. You helped me through a very difficult time in my life. You are truly amazing. This could not...
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Reply from Suzy Dukelow
August 31st, 2026 04:51 PM
Virginia, thank you for the most heartwarming review I have ever gotten. I am so glad I could help you.
Suzy
It has been since 1990 the last time I took out a loan. The process is much more detailed and regulated now than back then. Suzy was on top of the whole process and locked in a great interest rate just in time for the rising rates coming.
Reply from Suzy Dukelow
August 31st, 2026 04:51 PM
Bob, thank you for the wonderful review. I’m so glad we could get your rate locked in with a great rate. It has been my pleasure to help you.
Suzy
Thanks Suzy!
Reply from Suzy Dukelow
August 31st, 2026 04:51 PM
Thank you Sonia! It has been my pleasure to help.
Suzy
Suzy was a complete professional throughout the entire process. From start to finish, she was timely, kept us well informed, and answered any and all questions we had. We would absolutely recommend her services 100%. Thanks, Suzy!
Reply from Suzy Dukelow
August 31st, 2026 04:51 PM
Thank you Chris! I appreciate the great review and kind words. As always, it is my pleasure to help!
Suzy
Suzy is detail oriented and dialed in throughout the entire transaction. She is creative in her approach to putting loans together to ensure we are making the best decision. During a hectic transaction, her experience was a HUGE asset. Suzy...
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Reply from Suzy Dukelow
August 31st, 2026 04:51 PM
Caroline, Thank you for sending this outstanding review. Every great review helps!
Suzy & Lance
It COE on time
Reply from Suzy Dukelow
August 31st, 2026 04:51 PM
Dolores,
Thank you for taking the time for the review. It was a pleasure to work with you.
Suzy
Thanks for being part of the experience of buying our first home and for the great service.
Reply from Suzy Dukelow
August 31st, 2026 04:51 PM
Kiros, you are most welcome! Thank you for picking us to me the team to help you with your new home. You have been a pleasure to work with. I hope you have many happy years together in your new home.
Suzy
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About
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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(877) 232-2461 or (713) 977-8005
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