Guild Mortgage - Susan Smedley
Branch Manager | NMLS# 139765
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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Reviews from Web
Great customer service. They were very responsive and made the process so simple and easy!
Reply from Susan Smedley
October 8th, 2026 01:04 PM
I'm happy to hear that you found our customer service responsive and the process straightforward, Jennifer. It’s important to me that working with Guild Mortgage feels simple and easy for you.
Not a better person on the business!
Nobody is better than Smedley!
Reply from Susan Smedley
October 6th, 2026 03:14 PM
Thank you for your kind words, Stephen. I'm glad to hear that you had a great experience with me and the team at Guild Mortgage.
Susan and Michelle are the best. I was so sure of their ability to perform that the offer to the seller waived the mortgage contingency.
Susan and Michelle are the best. I was so sure of their ability to perform that the offer to the seller waived the mortgage contingency.
Reply from Susan Smedley
April 27th, 2026 03:52 PM
I'm grateful for your trust and confidence in our abilities, James. It's rewarding to know you felt secure enough to waive the mortgage contingency. If you ever have more needs or questions, I'm here to help.
As the Buyer's Agent, I felt that once the agreement of sale was executed, I did not worry about a single thing up to settlement Michelle attended settlement which is not always the case by lenders which made closing run smoother and allowed...
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Reply from Susan Smedley
October 30th, 2025 02:27 PM
I’m pleased to know that the process was seamless for you and the buyer from agreement to settlement, Kim. It’s important to me that my clients feel supported throughout the entire journey. Michelle’s presence at settlement indeed reflects...
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What an amazing team to work with! Susan and Michelle helped me through the process of buying my first home and I would definitely recommend them to all!
Susan and Michelle are amazing to work with!! Would absolutely reccommend Guild to all friends and family! Thank you!!
Reply from Susan Smedley
October 27th, 2025 08:11 PM
I appreciate your kind words, Alison. It's wonderful to know you had such a positive experience working with us at Guild Mortgage. Thank you for your recommendation! If you ever need further assistance, please feel free to reach out.
Michelle made my mortgage process smooth and straightforward. She was responsive, professional, and helped me close on my new home with ease. I highly recommend her services.
Michelle was extremely helpful, she answered all my question and was responsive when I reached out to her. even though she has a lot of clients, I always felt like a priority. It was my first mortgage and she was very supportive an i felt like...
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Reply from Susan Smedley
September 11th, 2025 12:25 PM
I’m really pleased to know that you felt well-supported throughout your first mortgage experience, Courtney. It's important to me that my clients feel prioritized and heard, even when I'm assisting many at once. If you have any more questions...
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
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Disclaimer
I am authorized to do business in the states of Delaware, Florida, Maryland, New Jersey, Pennsylvania and South Carolina. Licensed by the N.J. Department of Banking and Insurance; NMLS ID: 139765; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.