

Susan Kelly
Loan Officer | NMLS# 12675

At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
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9 AM to 5 PM
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
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Reviews from Web
Susan was amazing! She made the experience very easy and was always there to help us along the way when we needed it.
Extremely knowledgeable and very thoughtful/giving to my fiancé and I (first time home buyers that knew nothing about buying a house). Susan was very quick to respond to every question I emailed/texted throughout the entire process.
Susan was kind, knowledgeable, responsive and walked us through the mortgage process. We felt like we got the best options for insurance and the northage.
Reply from Susan Kelly
January 5th, 2026 05:30 PM
Thank you so much!
Susan was there for us every step of the way, 24/7. We loved working with her, and she was so knowledgable in the field for us first time home buyers who knew NOTHING. Thank you for everything Susan, what a long journey it was but we made it!...
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Susan does not miss a detail. She is extremely responsive and reliable. She made the process very straightforward and is great to work with.
Great communication at every step in the process.
Lots of communication and updates
Susan made everything easy for us. She always responded my emails propmtly, and we felt that the entire process was being handled professionally. Susan and Fairway never gave us a reason to second guess anything, and as a first time homebuyer,...
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Responsive, explained information clearly to me mad a first time home buyer
Quick responses, thorough explanations, and overall great communication
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021. For more information, go to fairwayindependentmc.com
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Licenses
- NMLS# 12675
Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures