Susan Banville
Senior Loan Officer | NMLS 1192567
Susan Banville (NMLS #1192567) is a premier mortgage loan officer and local lending expert in Fairfax, Virginia. Specializing in first-time homebuyer programs, conventional loans, FHA, VA, and refinancing, Susan provides comprehensive home ... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 7 PM
Wed
9 AM to 7 PM
Thu
9 AM to 7 PM
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Reviews from Web
Communication is an issue. I would not blame Susan for much of the issues.
Reply from Susan Banville
April 2nd, 2026 02:39 PM
Steven, I appreciate your feedback on the communication aspect and I want to clarify this review is just on the service, support and expertise I provided not my Processing or Underwriting Team. If there's any specific communication concerns...
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Susan is extremely professional and helpful in every step of the process!
Reply from Susan Banville
March 10th, 2026 03:08 PM
Kelsey, thank you for putting your faith/support in me again on your refinance and SOOO glad I was able to save you substantial money short/long term.
She is very responsive and very knowledgeable. I would definitely work with her again.
Reply from Susan Banville
February 13th, 2026 04:15 PM
Chris, thanks also for the great Team Work supporting our client. I look forward to working with/supporting your future clients.
I had an outstanding experience working with Susan throughout my entire home loan process. From start to finish, she was extremely responsive, knowledgeable, and genuinely supportive every step of the way. No matter how many questions I had,...
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Reply from Susan Banville
February 13th, 2026 04:11 PM
Markeith WOW!!! Thank you for this phenomenal review, feedback. It was truly a pleasure working with/supporting you and SOOO glad I was able to help coordinate substantial credits through to a smooth, On Time Closing. Looking forward to supporting...
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This is my second mortgage with Susan and the experience was just a great as the first time.
Reply from Susan Banville
February 2nd, 2026 07:51 PM
Donna, you were phenomenal always on top of my request, sending documents asap when requested. Thanks SOOO much for putting your faith in me again on your Cash Out Finance!
we had some challenges with this loan, but Susan helped us all the way and ended up getting us a great rate. Love her, highly reccomend!
Reply from Susan Banville
January 26th, 2026 11:57 PM
Jonathan, THANK YOU! SOOO glad I was able to support you through a few bumps in the road, get you to closing AND with a phenomenal rate on your Cash Out Refinance. Enjoy all your lovely home improvements and if I can help any of your family,...
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I’m humbled with the opportunity to work with Susan and her team of professionals. Your expertise and service were outstanding.
Great communication
Detail Oriented
Accontable and Responsive
Reply from Susan Banville
December 16th, 2025 02:02 PM
Thank you SOOO much Nate for this wonderful review. You were such a pleasure to work with/support and glad I was able to create a much better financial situation with your Mortgage - change out of FHA to Conventional, eliminating monthly MIP...
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I had the pleasure of working with Susan and the experience exceeded my expectations. From the very first interaction, their professionalism and attention to detail were evident. They not only delivered on the agreed scope but also provided...
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Reply from Susan Banville
November 26th, 2025 04:22 PM
Sai, I thank you SOOO much for this phenomenal review!!! I thoroughly enjoyed working with, supporting and getting to know you. We worked as a Team overcoming a few obstacles and still got to closing On Time. I'm so happy you/your family are...
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Communication, accuracy, knowledge of loan types and VA loan, putting her best foot forward with rate
Reply from Susan Banville
November 20th, 2025 02:48 PM
Kyle, it was such a joy and honor supporting you/your family. I'm SOOO happy I was not only able to get you into the best loan program but at a phenomenal rate. Wishing many years of happiness in your gorgeous home.
We received consitent and clear advice and instructions from Susan, which helped established trust. It was an overall great experience.
Reply from Susan Banville
November 28th, 2025 04:17 PM
I'm pleased to hear that you found the advice and instructions clear and consistent, Mark. Establishing trust is important to me, and I'm glad I could provide a positive experience for you. If there’s anything more I can assist you with, feel...
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About
Susan Banville (NMLS #1192567) is a premier mortgage loan officer and local lending expert in Fairfax, Virginia. Specializing in first-time homebuyer programs, conventional loans, FHA, VA, and refinancing, Susan provides comprehensive home financing solutions with Embrace Home Loans. Embrace Home Loans is proud to have Loan Officer, Susan Banville as a part of the Embrace family. Susan is here to assist her clients, like you, in making the best possible informed decision regarding financing, whether it's their first home, move up, retirement home, vacation home or investment property. Contact Susan today to explore your home loan options and get pre-approved!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional, Jumbo, FTHB, VA, DSCR, Buy Down, FHA, Renovation, Grants, Asset Depletion
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Positions
- Embrace Home Loans - Senior Loan OfficerNov 1, 2013 - Current
Memberships
- Broadlands Rotary
- Loudoun Chamber
- Certified Tourism Ambassador for Loudoun County
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2024
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS 1192567
- CA, DC, DE, FL, MD, NC, SC, VA & WV Can refer anywhere in US
Videos
Achievements
- Loudoun Chamber Ambassador of the Year 2018 and 2019
- Loudoun Times Mirror Best of Loudoun 2019
- Reston Chamber ACE Recipient 2019
Hobbies
- Pickle Ball
- Hiking
- Fun times with family and friends
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Disclaimer
Embrace Home Loans, LLC. is an Equal Housing Lender
Embrace Home Loans, LLC. | NMLS ID # 2184
25 Enterprise Center | Middletown, RI 02842 | Toll Free: 833-242-5820
©2024 All Rights Reserved
NMLS Consumer Access: http://www.nmlsconsumeraccess.org
Licensing | Privacy | Contact Us
Embrace Home Loans, Inc. NMLS ID # 2184 is licensed in AL, AZ (Lic.#BK-0906375), AR, CA Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, CO (Lic.#096162) Regulated by the Division of Real Estate, CT, Licensed by the Delaware State Bank Commissioner to engage in business in Delaware (Lic.#7317, Exp.12/31/2017), DC, FL, GA (Lic.#12848), ID, Illinois Residential Mortgage Licensee, IN, IA, KS, Supervised Lender Licensee (#SL0000625), KY, LA, ME, MD, MA Mortgage Lender & Mortgage Broker (Lic.#MC2184), MI, MN, Mississippi Licensed Mortgage Company, MO, NE, Licensed by the New Hampshire Banking Department, Licensed by the New Jersey Department of Banking and Insurance, NM, NY Licensed Mortgage Banker - NYS Department of Financial Services, NC, ND, OH, OK, OR (Lic.#ML322), PA, Rhode Island Licensed Mortgage Lender and Mortgage Broker, SC, SD, TN, TX, UT, VA, WA, WV, WI.