Susan Banville
Senior Loan Officer | NMLS 1192567
Susan Banville (NMLS #1192567) is a premier mortgage loan officer and local lending expert in Fairfax, Virginia. Specializing in first-time homebuyer programs, conventional loans, FHA, VA, and refinancing, Susan provides comprehensive home ... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 7 PM
Wed
9 AM to 7 PM
Thu
9 AM to 7 PM
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Reviews from Web
As first-time homebuyers, we had absolutely no idea what to expect when it came to getting a mortgage, but Susan Banville made the entire process feel manageable and stress-free. From day one, she took the time to walk us through every step,...
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Reply from Susan Banville
July 16th, 2026 12:45 AM
Olivia, I'm so glad to hear that your first homebuying experience was smooth and stress-free. It's important to me that my clients feel supported and informed throughout the process, and I'm happy I could help you secure a great interest rate....
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Susan works hard to make sure you get to that closing table! Had some communication and closing problems from the processor so that part of the experience was challenging and needs fine-tuning. Otherwise great!
Reply from Susan Banville
June 29th, 2026 05:37 PM
Maria, thanks for this wonderful personal testimonial for me. It was fantastic supporting you both again on your second home purchase. I'm SOOOO happy I was able to get you into the best program on your beautiful home, fantastic rate AND close...
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Working with Susan was an excellent experience from start to finish. She was incredibly responsive and efficient, making sure we were always prepared to submit a quick and competitive offer in a fast-moving market.She also took the time to...
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Reply from Susan Banville
April 18th, 2026 10:36 PM
Thank you so much, Shawna, for sharing your experience. I'm grateful I could provide the responsiveness and clarity you needed during the home-buying process. It's appreciated to know that my support made a difference in making things more...
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Susan was very professional, knowledgeable and genuinely cares her clients. As a first time home buyer, I was nervous and overwhelmed, I thought the home buying process would be stressful and painful, but it wasn't. She made the entire process...
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Reply from Susan Banville
April 17th, 2026 02:19 PM
Thank you, Sun, for your kind words. I'm happy to hear that I could make the home buying process easier and less stressful for you. I thoroughly enjoyed meeting you/family in person at the closing table. If I can help other family, friends...
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Susan customer service and communication was great plesee the loan process was smooth
Reply from Susan Banville
April 15th, 2026 01:08 PM
Michael, it was a pleasure working with you supporting our buyers. You are a true professional that always has your clients best interest at heart. I look forward to working together again soon.
Susan truly excelled throughout the entire process! She navigated the loan process smoothly, went the extra mile to educate the buyers, and her communication was outstanding. Best of all, my clients enjoyed a stress-free experience thanks to...
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Reply from Susan Banville
April 10th, 2026 02:28 PM
Lisa, thank you so much for this lovely review on the support, education and communication I provided our client! You were the ultimate professional AND so amazingly positive. So looking forward to working together again :}
Susan was extremely responsive. Worked to ensure the process was as painless as possible AND got us re-fi rate that nobody else was able to. 10/10 would recommend Susan to any/everyone!
Reply from Susan Banville
April 2nd, 2026 02:30 PM
Zach, thanks SOOO much for this amazing review! It was such a pleasure working with both of you, coordinating an extremely low VA rate I haven't seen since 2022. In my thorough review of your loan, I was also happy to save you substantial money...
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Susan went above and beyond to pre-approve my client in record time so we were able to submit (and win) and offer in a competitive, multiple offer situation with a very tight deadline.
Reply from Susan Banville
April 2nd, 2026 02:36 PM
Nick, thank you so much for this phenomenal review. It is always my top priority to be not only available evenings/weekends which is helpful to our clients but timely and thorough in information provided. I know our First Time Home Buyer/her...
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Communication is an issue. I would not blame Susan for much of the issues.
Reply from Susan Banville
April 2nd, 2026 02:39 PM
Steven, I appreciate your feedback on the communication aspect and I want to clarify this review is just on the service, support and expertise I provided not my Processing or Underwriting Team. If there's any specific communication concerns...
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Susan is extremely professional and helpful in every step of the process!
Reply from Susan Banville
March 10th, 2026 03:08 PM
Kelsey, thank you for putting your faith/support in me again on your refinance and SOOO glad I was able to save you substantial money short/long term.
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About
Susan Banville (NMLS #1192567) is a premier mortgage loan officer and local lending expert in Fairfax, Virginia. Specializing in first-time homebuyer programs, conventional loans, FHA, VA, and refinancing, Susan provides comprehensive home financing solutions with Embrace Home Loans. Embrace Home Loans is proud to have Loan Officer, Susan Banville as a part of the Embrace family. Susan is here to assist her clients, like you, in making the best possible informed decision regarding financing, whether it's their first home, move up, retirement home, vacation home or investment property. Contact Susan today to explore your home loan options and get pre-approved!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional, Jumbo, FTHB, VA, DSCR, Buy Down, FHA, Renovation, Grants, Asset Depletion
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Positions
- Embrace Home Loans - Senior Loan OfficerNov 1, 2013 - Current
Memberships
- Broadlands Rotary
- Loudoun Chamber
- Certified Tourism Ambassador for Loudoun County
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2024
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS 1192567
- CA, DC, DE, FL, MD, NC, SC, VA & WV Can refer anywhere in US
Videos
Achievements
- Loudoun Chamber Ambassador of the Year 2018 and 2019
- Loudoun Times Mirror Best of Loudoun 2019
- Reston Chamber ACE Recipient 2019
Hobbies
- Pickle Ball
- Hiking
- Fun times with family and friends
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Disclaimer
Embrace Home Loans, LLC. is an Equal Housing Lender
Embrace Home Loans, LLC. | NMLS ID # 2184
25 Enterprise Center | Middletown, RI 02842 | Toll Free: 833-242-5820
©2024 All Rights Reserved
NMLS Consumer Access: http://www.nmlsconsumeraccess.org
Licensing | Privacy | Contact Us
Embrace Home Loans, Inc. NMLS ID # 2184 is licensed in AL, AZ (Lic.#BK-0906375), AR, CA Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, CO (Lic.#096162) Regulated by the Division of Real Estate, CT, Licensed by the Delaware State Bank Commissioner to engage in business in Delaware (Lic.#7317, Exp.12/31/2017), DC, FL, GA (Lic.#12848), ID, Illinois Residential Mortgage Licensee, IN, IA, KS, Supervised Lender Licensee (#SL0000625), KY, LA, ME, MD, MA Mortgage Lender & Mortgage Broker (Lic.#MC2184), MI, MN, Mississippi Licensed Mortgage Company, MO, NE, Licensed by the New Hampshire Banking Department, Licensed by the New Jersey Department of Banking and Insurance, NM, NY Licensed Mortgage Banker - NYS Department of Financial Services, NC, ND, OH, OK, OR (Lic.#ML322), PA, Rhode Island Licensed Mortgage Lender and Mortgage Broker, SC, SD, TN, TX, UT, VA, WA, WV, WI.