New American Funding - Steve Gouveia
Branch Manager | NMLS # 158380
My name is Steve Gouveia, and I am proud to work with the community on behalf of New American Funding. As a highly-skilled Branch Manager, NMLS #158380, my goal is to provide the best customer service possible along with knowledgeable, unbi... Show More
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my husband has clearly expressed why we are not pleased with Steve.
Made my life easy in buying a home
Reply from New American Funding - Steve Gouvei...
August 3rd, 2026 09:46 PM
I'm pleased to know that I could make the home buying process easier for you, Matthew. Thank you for your kind words. If you need any more assistance in the future, feel free to get in touch.
While NAF offers good products, folks like Steve need to be better trained in these products to understand the details. Throughout the process Steve admitted to not being familiar with the loan products we needed and while he could have learned...
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Reply from Steve Gouveia
August 13th, 2026 03:30 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Steve communicated with me throughout the entire process, especially during times when I became frustrated because of the many ups and downs we experienced. He remained patient, kept me informed, and consistently looked for new ways to help...
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Reply from New American Funding - Steve Gouvei...
July 28th, 2026 12:58 AM
Christina, I appreciate your kind words and am glad that my communication and support made a positive difference for you. Navigating the ups and downs can be challenging, and I'm happy I could help make the process a bit easier. Thank you for...
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The personal touches from everyone involved, I felt as though they were "with me" throughout the process and genuinely wanted this to happen.
Reply from New American Funding - Steve Gouvei...
July 24th, 2026 01:02 AM
I'm pleased to know that the personal touches made you feel supported throughout the process. It's important to me that you felt genuinely cared for, and I'm grateful for your kind words. If there’s anything more I can do for you, please let...
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Steve was fantastic to work with throughout our mortgage process. When we felt like we had nowhere else to turn after dealing with other mortgage companies that were not honest with us, Steve provided the guidance we needed with integrity and...
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Reply from New American Funding - Steve Gouvei...
July 23rd, 2026 12:08 PM
Joe,
Thank you for your kind words! We are excited that you are in your new home and starting a new chapter! Remember, we are here if you should need anything or have any questions. Enjoy!!!!
Everyone was super kind, even when i got a little frustrated, the team reassured me that i had no worries & that i was still moving with good progress. My questions were answered so fast you would think they didn't have other clients they had...
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Reply from New American Funding - Steve Gouvei...
June 28th, 2026 05:24 PM
Tonea, I'm very pleased to hear that you felt supported and reassured throughout the process. It's important to me that you felt your concerns were addressed quickly and effectively. Thank you for your kind words, and congratulations on becoming...
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They made it happen and I got my first dream home
Reply from New American Funding - Steve Gouvei...
June 27th, 2026 04:56 PM
I'm pleased to hear that I could help you achieve your dream of getting your dream home, Stella. Your kind words mean a lot to me, and I'm grateful for the opportunity to have been part of this important journey with you. If there's anything...
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The service and going above and beyond
Reply from New American Funding - Steve Gouvei...
June 20th, 2026 05:32 PM
I'm pleased to know that you felt I went above and beyond with my service. Your kind words mean a lot to me, Anissia. If there's anything else I can do for you, please let me know. Enjoy your new home!!!!!
Smooth process
Reply from New American Funding - Steve Gouvei...
June 11th, 2026 03:28 PM
Adenike, I'm pleased to hear that you found the process smooth. Thank you for sharing your experience with me. We are excited for you and your family getting into your new home!!If there's anything else I can assist you with, please don't hesitate...
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About
My name is Steve Gouveia, and I am proud to work with the community on behalf of New American Funding. As a highly-skilled Branch Manager, NMLS #158380, my goal is to provide the best customer service possible along with knowledgeable, unbiased advice.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
Purchase
Refinance
Conventional Loan
VA Loan
FHA Loan
Reverse Mortgage
Construction Loan
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Positions
- New American Funding - Branch ManagerJun 1st, 2023 - Current
Addresses and Serving Areas
Primary Serving Area
Year Started
2002
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 158380
Achievements
- NAF Presidents Council winner 2024
- Platinum Producer 2018, 2019, 2020, 2021, 2022 Envoy Mortgage
- Winner of Top 25 Dinner
Hobbies
- Reading
- Golf
- All games and sports
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Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing