

Stephanie Morain-Martin
Account Executive

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Initial approval took forever, 5 days to review conditions, new underwriter came in at the end after 3 underwriters reviewed income, and changed income numbers and tried to kill the deal at CTC. Sent one email at 7pm at night telling us the...
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Reply from Stephanie Morain-Martin
August 28th, 2025 01:55 PM
Thank you for taking the time to provide feedback, Andrew. I'm sorry that this one was so stressful. Your feedback has highlighted areas where we at Kind Lending can improve, especially in terms of underwriting and communication. I appreciate...
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Stephanie always returned calls and got my questions answered
Reply from Stephanie Morain-Martin
August 28th, 2025 01:55 PM
Thanks so much for sharing your positive experience, Nancy. It's a top priority for me to ensure that all of your questions are answered promptly and accurately. I'm glad to know I could help make your loan process a bit easier. Your feedback...
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Very much enjoy working with Stephanie and appreciate her support
Reply from Stephanie Morain-Martin
August 28th, 2025 01:55 PM
I'm truly grateful for your positive feedback, Joe. It's a pleasure working with you and Patti! I look forward to working with you both again soon. Thank you for taking the time to share your experience and for giving me a high rating.
Stephanie is the best, we love her. She always checks with us to make sure everything is good. We send all our transactions to kind because of Stephanie, thanks Steph
Reply from Stephanie Morain-Martin
August 28th, 2025 01:55 PM
I love to hear your positive feedback, Brian. Your trust and satisfaction are what drive me to provide the best service possible. I'll continue to ensure everything goes smoothly for your transactions and appreciate your loyalty to Kind Lending....
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Everyone knew the urgency of this deal and they above and beyond to get the deal done.
Reply from Stephanie Morain-Martin
August 28th, 2025 01:55 PM
I'm thrilled to hear your positive feedback, Michelle! Knowing that everyone at Kind Lending was able to meet the urgency of the deal and go above and beyond to get it done fills me with immense pride. I am so grateful that you chose us for...
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I cannot say enough positive things about the KIND Lending team, and about Stephanie Martin specifically. She is fantastic at her job !! I look forward to many more successful transactions with KIND, and I pray that Stephanie continues to be...
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Reply from Stephanie Morain-Martin
August 28th, 2025 01:55 PM
I'm sincerely grateful for your wonderful feedback, Fred. I'm delightful to hear that you had such a positive experience with Kind Lending and with my services as your Account Executive. Your satisfaction is my primary goal and I appreciate...
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the employees are great
Reply from Stephanie Morain-Martin
August 28th, 2025 01:55 PM
Thank you, James, for your positive review and for taking the time to share your experience with Kind Lending. I am thrilled to hear you found our team to be great. It's our goal to provide exceptional service to all our customers. I appreciate...
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Stephanie is the best! There are many reasons I send loans to KIND, but she is the #1 reason.
Reply from Stephanie Morain-Martin
August 28th, 2025 01:55 PM
Thank you so much, Dano, for your kind words and high rating! It's always a pleasure working with you, and I really appreciate you choosing Kind Lending for your loans. Knowing that you are happy with our service is the best reward I could...
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Everyone involved was on their game! This file moved smoothly thru all phases of the transaction. Such a pleasure to not have to stress over a file.
Reply from Stephanie Morain-Martin
August 28th, 2025 01:55 PM
Thanks Kay. You are pretty amazing too!!!
Closer / funder jumped on the conditions immediately to get a potential delay resolved before close date
Reply from Stephanie Morain-Martin
August 28th, 2025 01:55 PM
Thank you, Jonathan, for your positive feedback and excellent rating! I'm thrilled to hear that our funding teams prompt actions contributed to preventing a potential delay. At Kind Lending, we always aim to ensure our clients' needs are met...
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