Top 5%
Sondra Yates at CrossCountry Mortgage
Originating Branch Manager | NMLS # 249413
A proud Modesto resident for 30 years, I love spending time with my husband, Galen, and my three sons. I'm passionate about serving my community through local involvement, including Modesto Rotary and Leadership Modesto Class of 2012.
With ... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
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Reviews from Web
From the first day until the day we received our keys to our new home, Sondra was there with us every MINUTE of the process. I have never had anyone respond to emails faster than when working with Sondra and she always gave a thorough explanation...
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Reply from Owner
February 7th, 2017 12:00 AM
Thank you so much for the opportunity to serve you and your family!!
Sondra was very understanding and supportive through the whole process of selling and buying a property. We used a VA loan and with Sondra's experience we were reassured from start to finish.
Reply from Owner
January 4th, 2017 12:00 AM
Thank you so much Katie for your kind words! It was a pleasure working with you both!
Sondra Bates is wonderful at explaining and making you feel at ease with the loan process. I have already given out referrals as I feel she is an excellent loan officer.
Reply from Owner
January 4th, 2017 12:00 AM
Thank you so much! It was our pleasure!
Did great job. Paper work quick and accurate. Pleasant to work with. I would recommend to friends and family. Good job. Also her staff was always in contact when needed and professional.
Reply from Owner
January 4th, 2017 12:00 AM
Thank you so much! We appreciate the kind review!
Sondra has been our Mortgage Loan officer on several properties and she always works fast and makes it so easy. I willsurely recommend my family and friends.
Reply from Owner
November 14th, 2016 12:00 AM
Thanks so much for all your trust that you put into us. We appreciate you!
Loan closed with expected cost. On line tool was cumbersome at times, but got the job done. Great service and follow up by Sondra and her staff. One improvement suggestion is to have more options to use other services to reduce some of the...
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Reply from Owner
November 7th, 2016 12:00 AM
Thank you so much Rob! There wasn't any lender fee that was higher than quoted, but yes sometimes taxes and third party fees can vary. It was our pleasure assisting you!
Sondra went above and beyond. She is easy to communicate with and always available to help. She is very thorough and prompt with her work. She made buying my first home very easy and reduced the stress.
Reply from Owner
October 28th, 2016 12:00 AM
You're fantastic, thank you so much!! May your move to CA be a blessed one, filled with amazing new memories in your new home and your soon to be husband :))
This is my 3rd loan with Sondra. I would never EVER use anyone else. She's professional, responsive and knows this business. When you're dealing with something you don't know everything about, you need someone who can be a TRUSTED advisor....
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Reply from Owner
January 7th, 2020 12:00 AM
Thank you so much!! It's always my pleasure assisting you, you're absolutely a dream to work with!! I adore you and appreciate you so much :))) May this year overwhelm you with even more amazing blessings!!
Everything was great she guide us with everything and what steps we needed to take to finally own our house will recommend to anybody I know that are looking to own their own house
Reply from Owner
October 20th, 2016 12:00 AM
Thank you so much!! Absolutely our pleasure and we're so happy for you:)))))
Sondra and her team are incredibly professional, intelligent, and detail oriented. This is the second time we've worked with them and they are the best! I would absolutely recommend them to everyone!
Reply from Owner
October 20th, 2016 12:00 AM
Thank you!! It's been so getting to know you and watching you be blessed!! May this be a wonderful year for you:))))
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About
A proud Modesto resident for 30 years, I love spending time with my husband, Galen, and my three sons. I'm passionate about serving my community through local involvement, including Modesto Rotary and Leadership Modesto Class of 2012.
With 28 years in the mortgage industry, my background in processing, underwriting, and management gives me a unique perspective to guide clients confidently through financing. Since joining CrossCountry Mortgage in 2020, I've earned Top Producer recognition and annually ranked among the company's top 1% nationally
For me, mortgage lending is never just a transaction. It's about providing honest guidance, exceeding expectations, and building relationships that last a lifetime.
Products & Services
Mortgage Lender
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
DSCR Loans
ITIN Mortgage Loans
Bank Statement Mortgages
Specialities
Conventional Loans
FHA Loans
VA Loans
Non-QM Loans
USDA Loans
Bank Statement Loans
1099 Loans
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Positions
- CrossCountry Mortgage - Originating Branch ManagerJun 1st, 2020 - Current
Memberships
- NMLS
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1998
Licenses
- NMLS 249413
Awards
Scotsman Guide Top...
Scotsman Guide Top...
Top 1% of Mortgage...
Achievements
- Top 1% Loan Originator Since 2020
Hobbies
- I love Pilates, cooking, exploring outdoors, and spending time with family and my dog Marley.
- Health & Wellness
- Biking and Hiking
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095