Top 5%
Shelly Nickles at CrossCountry Mortgage
Originating Branch Manager | NMLS #430123
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Montgomery, AL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid... Show More
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Business Hours
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8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Shelly Nickles at CrossCountry Mortgage has received a review with 5 star rating from Tim M
Shelly was very responsive and handled our mortgage refinance quickly and kindly. She made the whole process smooth and easy.
Reply from Shelly Nickles
March 9th, 2026 08:10 PM
I'm glad to know that you found the mortgage refinance process smooth and easy, Jinyeong. Responsiveness is important to me, and I'm pleased to hear it contributed positively to your experience. If there's anything more I can do, just let me...
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Shelly Nickles at CrossCountry Mortgage has received a review with 5 star rating from Jinyeong L
Very helpful with questions. Great response time on any issues.
Reply from Shelly Nickles
March 6th, 2026 07:52 PM
Thank you for your review, David. I'm pleased to hear that I could help with your questions and provide timely responses. Should any new questions arise or if you need further support, don't hesitate to contact me.
Very smooth
Reply from Shelly Nickles
January 16th, 2026 07:02 PM
I appreciate your feedback, John. It's great to know you found the process smooth. If you need any further assistance or have questions, I'm here to help.
Shelly was great. If you have never bought a home, brush up on the loan process before speaking with her. She is very knowledgeable and it can be hard to keep up.She and her team are quick to respond, they have good attitudes, and the make...
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Shelly was professional, knowledgeable, and extremely responsive, loan process was clearly explained, and all of my questions were answered. The communication was excellent,Shelly made the process feel smooth and well-managed
Reply from Shelly Nickles
January 2nd, 2026 07:31 PM
I'm glad to hear that you found the loan process smooth and well-managed, Hannah. It's important to me to ensure clear communication and responsiveness throughout. If you have any more questions or need further assistance, feel free to reach...
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Polite, skillful and I was very pleased with her staff. thanks shelly
Shelley let kept me informed on every move. She answers phone with initial call, if not ,she calls promptly. She is always pleasant to talk to and repl to calls late in evening as well as on weekends. She has a very professional personality...
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Reply from Shelly Nickles
December 29th, 2025 08:10 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
Hi Shelly N. Just a quick note to thank you for everything. You made the whole process so much easier, and I really appreciate your patience and guidance throughout. I'm so glad I had you on my side, and I won't hesitate to recommend you to...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Montgomery, AL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #430123 | Branch NMLS #1985786
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Central Standard Time (CST)
Licenses
- 430123
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095