Top 5%
Shelly Nickles at CrossCountry Mortgage
Originating Branch Manager | NMLS #430123
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Montgomery, AL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid... Show More
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Business Hours
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8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
We had a great experience with Cross Country. We even closed soon than expected because the team was so attentive.
Shelly Nickle's team was great and easy to work with. I look forward to working with her in the future.
The process was easy to follow. Everyone was professional and patient.
Reply from Shelly Nickles
September 9th, 2025 05:43 PM
I'm glad to hear that you found the process easy to follow, Leon. Professionalism and patience are important aspects of how I strive to support clients, and your feedback is appreciated. If you have any further questions or need assistance...
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Shelly was amazing! She answered all of our questions with efficency and was willing to walk me through everything!
Reply from Shelly Nickles
September 2nd, 2025 02:51 AM
I'm so pleased to hear that you had such a positive experience, Chad. Ensuring that all your questions are answered efficiently and guiding you through the process is something I take pride in. It's great to know it was helpful for you. If...
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Excellent customer service and support. Shelly or a representative from that office was always available and ready to assist in any way possible. Communication and/or responses thereto were always timely.
Reply from Shelly Nickles
August 1st, 2025 06:12 PM
Thank you, Mary, for your kind review. I'm pleased to know that you appreciated the customer service and support provided throughout your process. Being available and responsive is a priority for me, and I'm glad it made a positive impact on...
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Shelly was an outstanding partner in our home purchase process. She was quick to answer questions and help us overcome any challenges. She did everything with a positive attitude, and we greatly appreciate that.
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Reply from Shelly Nickles
July 19th, 2025 05:01 PM
Thank you, Megan, for your thoughtful words. I'm so glad to hear that you felt I was an outstanding partner in your home purchase journey. It was important to me to assist you swiftly and with a positive attitude through any challenges that...
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All questions were answered in a timely manner and anything we were concerned or confused about was explained.
Reply from Shelly Nickles
July 7th, 2025 10:28 PM
I'm glad to hear that all your questions and concerns were addressed promptly and clearly. It was a pleasure assisting you throughout the process. If you have any further questions in the future, feel free to reach out.
Shelly and her staff were like a blessing from heaven during this process. They were extremly helpful during the loan application process and we closed with no issues. I would recommend her and her staff to anyone interested in purchasing a...
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Reply from Shelly Nickles
June 26th, 2025 02:28 PM
I'm thrilled to hear that you had such a positive experience with our team during your loan application process. It was a pleasure assisting you, and your recommendation means a lot to us. Thank you for your kind words, and I wish you all the...
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Shelly Nickles at CrossCountry Mortgage has received a review with 5 star rating from Tyrone M
Great communication through the process.
Reply from Shelly Nickles
May 16th, 2025 11:35 PM
I'm pleased to hear that you were satisfied with the communication throughout the process. It was a pleasure assisting you at CrossCountry Mortgage, LLC. Thank you for your feedback.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Montgomery, AL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #430123 | Branch NMLS #1985786
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Central Standard Time (CST)
Licenses
- 430123
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095