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Guild Mortgage - Shelley Faulkner
Branch Manager | NMLS# 470443
Hi! Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth an... Show More
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Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
The prompt service! Communication was stellar. We all know communication is key!!
Reply from Guild Mortgage - Shelley Faulkner
August 6th, 2025 01:36 PM
I appreciate your kind words, Tellis. I'm really glad to hear that you found the service prompt and communication stellar. Keeping everyone informed is definitely a priority for me, and it's wonderful to know this was your experience. If you...
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My clients were excited to be able to close on their new home 2 weeks prior to the original expected closing date! That can only happen with a great team and great communication with all parties.
Reply from Shelley Faulkner
August 6th, 2025 01:36 PM
Candace, I'm so pleased to hear that your clients were able to close on their new home ahead of schedule. Achieving an early closing is always a wonderful milestone, and effective communication truly plays a pivotal role in making that happen....
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I requested at the beginning of my mortgage journey to ignore my veteran status and move forward with the conventional loan. We were pushed forward into a VA loan "as it was cheaper" only to end up spending a minimum of $2000 and they requested...
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Reply from Shelley Faulkner
August 13th, 2025 07:17 PM
Thank you for bringing this to our attention. We’re sorry that you did not have a good experience. Rest assured; our team will be reaching out to address this matter shortly. Your feedback is valuable to us, and we're committed to resolving...
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My loan officer was great from the very beginnin! Shelley was very nice, honest and straight forwar! Shw was great with giving advice and ver knowledgeable and made my husband and I felt like we had a voice with every concern! Shelley got to...
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Reply from Shelley Faulkner
August 6th, 2025 01:39 PM
Jasmine, thank you for the lovely review. I'm delighted to hear that you and your husband felt supported and informed throughout your first home-buying journey. Being honest and straightforward is important to me, and it's wonderful to know...
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Shelley helped me obtain the best rate possible and made herself available to address any questions or concerns I had.
Dawn my loan processor was also very helpful in assisting me whenever I needed it.
Reply from Shelley Faulkner
August 6th, 2025 01:41 PM
Thank you, Jacob, for taking the time to share your experience. I'm delighted I could help you secure a great rate and be available for any questions you had. It's important to me that you feel supported throughout the process. I'm also glad...
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They made us feel like family. we worked through any issue that arose during
the process without any problems. i would highly recommend them to everyone.
Reply from Shelley Faulkner
July 27th, 2025 07:13 PM
Thank you, Michael, for the heartfelt review. It means a lot to hear that the experience felt like family to you. Working through any issues without problems is something I strive for with every client. Your recommendation is truly appreciated,...
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It was a pleasure working with Faulkner team.
Reply from Shelley Faulkner
August 6th, 2025 01:41 PM
Cindy, thank you for sharing your experience. I'm delighted to hear that working with me was a pleasure for you. If you have any future needs or questions, please don't hesitate to reach out. Thank you for your review! Shelley
Shelley was so informative and attentative throughout the entire process, from the absolute very beginning to even now, after closing. We are so grateful for the advice, tips, and service we received and will definitely recommend to others...
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Reply from Owner
August 6th, 2025 01:42 PM
I truly appreciate your kind words, Samantha. It's wonderful to know you felt well-supported and informed from start to finish and even beyond closing. Guiding my clients with helpful advice and consistent service is always my goal, and I'm...
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Shelley was so informative and attentative throughout the entire process, from the absolute very beginning to even now, after closing. We are so grateful for the advice, tips, and service we received and will definitely recommend to others...
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Reply from Shelley Faulkner
July 15th, 2025 12:01 PM
Thank you, Samantha, for your thoughtful words. I'm really pleased to hear that you felt well-informed and attended to throughout the entire process. It's important to me to provide valuable advice and support from start to finish, and I'm...
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was kept well informed on the process, and things were kept as simple as possible!
Reply from Shelley Faulkner
July 12th, 2025 04:49 PM
I'm glad to know that you felt well informed throughout the process, Gregory. Keeping things simple and clear is always a priority for me. If you have any more questions or need assistance in the future, feel free to reach out. Thank you for...
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About
Hi! Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth and timely closing process.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Bridge Loans
Fixed Rate Mortgages
Cash-Out Refinances
Specialities
Mobile Home Loans
Home loan financing
Refinancing
Reverse Mortgages
Mortgages
Bridge
Conventional
Down Payment Assistance
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Addresses and Serving Areas
Primary Serving Area
Time Zone
Eastern Standard Time (EST)
Disclaimer
I am authorized to do business in the state of Alabama.; NMLS ID: 470443; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.