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Guild Mortgage - Shelley Faulkner
Branch Manager | NMLS# 470443
Hi! Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth an... Show More
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8 AM to 5 PM
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closed
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closed
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Reviews from Web
The process started off slow. I had waited a couple weeks for a response. Although, once we got started the process moved much smoother .
Reply from Guild Mortgage - Shelley Faulkner
March 5th, 2026 03:03 PM
I appreciate your patience during the initial phase, Lavonda. I know we were waiting on rates as well so glad it all worked out. I'm glad to hear that things picked up and the process became smoother once we got started. If you have any additional...
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Shelley and her team were always accessible and responsive to my questions. Shelley is extremely knowledgeable and guided us through the process with ease. She also provided valuable advice on steps we can take to ensure our credit is well-positioned...
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Reply from Guild Mortgage - Shelley Faulkner
March 5th, 2026 03:01 PM
Keisha, I'm delighted to know that you found my assistance valuable and that the team and I were accessible throughout your experience with Guild Mortgage. Guiding you smoothly through the process and offering advice on future financial positioning...
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Professional communication
Reply from Guild Mortgage - Shelley Faulkner
March 2nd, 2026 03:58 PM
Thank you, Tammy! It was great working with you and if I can ever be of any assistance to you in the future, please let me know! Shelley
Shelley went above and beyond her job to make the process smooth and professional. She is very personable so it was nice you could communicate to her on different levels. And her staff that handled their part. No issues.
Reply from Guild Mortgage - Shelley Faulkner
March 2nd, 2026 03:57 PM
It's wonderful to hear that your experience was so positive, Sharon. I strive to ensure that every aspect of the process runs smoothly and professionally, and I'm glad to know I could meet your expectations. Communicating effectively is important...
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Communication Is very important to me and it was spot on . Any questions I had I could ask them directly to the personel I needed to ask. Was never stressed in the whole house moving experience.
Reply from Guild Mortgage - Shelley Faulkner
March 2nd, 2026 03:56 PM
Clay, thank you so much for the 5-star review. I'm committed to making sure you always have direct access to the right people and that your experience is stress-free. If you have more questions or need any further assistance, I'm just a call...
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Shelley was super fast with the whole process!!
Reply from Guild Mortgage - Shelley Faulkner
March 2nd, 2026 03:52 PM
I appreciate your kind words, Lexi. It's great to know that you found the process quick and efficient. I hope you and Maddox enjoy your new home and thank you again for allowing me to handle this for you guys!!! Shelley
Always an easy process and a pleasurable experience.
Reply from Guild Mortgage - Shelley Faulkner
March 2nd, 2026 03:49 PM
Thank you Steve! Making sure things go smoothly is an important part of what I aim to provide at Guild Mortgage. Should you have any further questions or need additional support in the future, feel free to get in touch. Thank you for sharing...
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Even though Shelly is always busy, she always made the time to help me not only get approved and secure the loan, but in terms I was able to understand and live with. She always helped me get the answers I needed to educate myself and feel...
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Reply from Owner
March 4th, 2026 08:24 AM
Chris, your kind words mean a lot to me. I'm so glad I could be of assistance and help you understand the lending process. Meeting with you and discussing everything in person was my pleasure, and I'm grateful for the opportunity to support...
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Even though Shelly is always busy, she always made the time to help me not only get approved and secure the loan, but in terms I was able to understand and live with. She always helped me get the answers I needed to educate myself and feel...
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Reply from Guild Mortgage - Shelley Faulkner
February 19th, 2026 04:36 PM
Chris, your kind words mean a lot to me. I'm so glad I could be of assistance and help you understand the lending process. Meeting with you and discussing everything in person was my pleasure, and I'm grateful for the opportunity to support...
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Shelley is amazing as always
Reply from Guild Mortgage - Shelley Faulkner
February 18th, 2026 04:37 PM
Stephanie, I appreciate your kind words. It truly means a lot! I loved working with you and I'm excited for many more smooth closings ahead!!! Shelley
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About
Hi! Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth and timely closing process.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Bridge Loans
Fixed Rate Mortgages
Cash-Out Refinances
Specialities
Mobile Home Loans
Home loan financing
Refinancing
Reverse Mortgages
Mortgages
Bridge
Conventional
Down Payment Assistance
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Eastern Standard Time (EST)
Disclaimer
I am authorized to do business in the state of Alabama.; NMLS ID: 470443; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.