Top 5%
Sheila Welsh, Ruoff Mortgage
Senior Loan Officer | NMLS# 364985 | Ruoff Mortgag...
Additional Licenses: NMLS# 364985.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
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9 AM to 5 PM
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9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Shelia made the process extremely easy. We wouldn’t even have considered doing this if she wasn’t involved.
Reply from Sheila Welsh
October 21st, 2024 07:52 PM
I'm thrilled to hear you had such a positive experience, Jonathan! It was truly my pleasure to guide you through the process and make it as easy as possible for you. Your trust and confidence in me and in Ruoff Mortgage mean a lot. If you ever...
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quick and easy
Reply from Sheila Welsh, Ruoff Mortgage
October 17th, 2024 06:03 PM
Hi Tricia, I'm thrilled you found the process with Ruoff Mortgage to be quick and easy. I strive to make the process as smooth as possible for my clients, and your positive feedback is very much appreciated. It was a pleasure serving you. Thanks...
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Sheila is just exceptional to work with. She's incredibly professional, personal, and efficient. We are grateful that she helped us to refinance our home.
Reply from Sheila Welsh, Ruoff Mortgage
October 16th, 2024 06:10 PM
I'm truly thrilled to hear that you had a positive experience refinancing your home with me, Marra. Your kind words mean a lot, and it was a pleasure to assist you in this process. Thank you for choosing Ruoff Mortgage, and for your 5-star...
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Sheila was great to work with! She checked in on us, answered all our questions and walked us through each step. She was always cheery and encouraging to talk with!
Reply from Owner
October 14th, 2024 02:59 PM
Thank you so much for the glowing review, Brianne! I'm thrilled to hear that you had a positive experience with me. Here at Ruoff Mortgage, we always aim to provide top-notch service and guide our customers through every step of the process....
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Sheila was great at checking in with us, talking us through the process, and answering all our questions. She was always so cherry and encouraging to speak with!
Reply from Sheila Welsh, Ruoff Mortgage
October 14th, 2024 03:01 PM
I'm so glad to hear that you had a positive experience, Brianne! It was truly a pleasure to assist you throughout the process. Your kind words are greatly appreciated and I'm thrilled that my efforts to keep you informed and encouraged were...
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Sheila is friendly and efficient and always made it a point to keep us informed. She answers any questions or concerns promptly and is a joy to work with!
Reply from Owner
October 7th, 2024 01:48 PM
I am thrilled to hear of your positive experience with me at Ruoff Mortgage, Janet! It was an absolute pleasure assisting you. I always strive to provide the best service to my clients by maintaining communication and addressing any concerns...
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Our loan officer was great with our original closing. I hadn't heard of Ruiff before and was a bit worried about how good it would be. But Sheila soon made it clear that it was a great company, and everything went well. Then, in the past several...
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Reply from Sheila Welsh
October 16th, 2024 06:11 PM
I'm so delighted to hear about your positive experience, Janet! It was a pleasure to assist you throughout your original closing and refinancing process. It's part of my commitment at Ruoff Mortgage to keep track of mortgage rates and provide...
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Sheila Welsh, Ruoff Mortgage has received a review with 5 star rating from Ron B
Reply from Owner
October 7th, 2024 01:49 PM
I'm delighted to hear that you've had a positive experience, Ron! Your 5-star rating means a lot to me. It's always rewarding to know that my clients are satisfied with my service at Ruoff Mortgage. If you ever need any further assistance,...
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Sheila was a pleasure to work with: professional, friendly, efficient, and very knowledgeable.
Reply from Sheila Welsh
October 14th, 2024 12:39 AM
I'm truly grateful for your kind words, Ronald. Your satisfaction is paramount to us at Ruoff Mortgage and I'm glad to hear that you found my service efficient and knowledgeable. I'm always here to assist you with any future needs. Thank you...
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Sheila Welsh, Ruoff Mortgage has received a review with 5 star rating from Bryan
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About
Additional Licenses: NMLS# 364985.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 364985
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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