Sheila Perez

Branch Manager/Mortgage Expert

New American Funding - San Jose, CA

4.9

(241)

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

San Jose, CA

https://www.newamericanfunding.com

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4.9

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Sheila made the entire loan process feel seamless from start to finish. Since I had submitted my documents ahead of time, she was able to keep everything moving efficiently and guide me through every step with clear communication and professionalism....

Reply from Sheila Perez

April 7th, 2026 04:51 PM

Thank you Andrew! It was a pleasure to work with you!

Excellent customer service, knowledgeable advice and clear instructions in addition to super fast responses. They worked with my soecific situation to get the best possible product. A+

Reply from Sheila Perez

April 6th, 2026 03:31 PM

It's great to know that you were pleased with the customer service and advice you received, Bernadette. I strive to provide clear instructions and quick responses, and I'm glad it made a difference for you. Working with your specific situation...

You guys were amazing with everything! Fast to respond and always gave great insight on the loan process!

Reply from Sheila Perez

February 3rd, 2026 02:59 PM

Thank you! I loved getting to work with you the first time on your new home purchase and then be able to save you even more money with this refinance. You have done an amazing job with the renovations. Looks great!

Asheila did an excellent job taking care of us throughout the entire process. She kept us informed every step of the way and genuinely cared about our experience. I would highly recommend her.

Reply from Sheila Perez

February 3rd, 2026 02:58 PM

Thank you for your review. It was a pleasure working with you. You made the process move smoothly by sending documents in a timely manner. This helped the process move as it should, seamless and fast. I look forward to seeing you and Syanna...

Asheila was very informative and professional. Kept us updated on what was going on and what each step would be throughout the process.

Reply from Sheila Perez

February 3rd, 2026 02:58 PM

Thank you for sharing your experience, Gregory. Keeping you informed and up-to-date throughout the process is something I prioritize, so I’m pleased to hear it was beneficial for you. I look forward to hearing all about your future family trips...

Ashelia’s personality changes with the experience for us for this refinance.

Reply from Sheila Perez

February 3rd, 2026 02:58 PM

Thank you so much for this review. Creating a positive, supportive experience is at the heart of how I serve my clients, and it means so much to know that it came through. It was an honor to work with you! If there's anything else you need,...

Asheila wasted no time getting us prepared for what was needed. She was so patient, polite and professional. I'd recommend her to anyone, I trust her to deliver great service in a timely manner. By far, the best loan officer my husband and...

Reply from Sheila Perez

February 3rd, 2026 02:58 PM

Maria, thank you so much for your kind words and trust. It was truly a pleasure working with you and your husband. I’m grateful for the opportunity to guide you through the process and help make it smooth and timely. Your recommendation means...

The entire process was easy and Asheila did a great job guiding us through it as first-time buyers!

Reply from Sheila Perez

February 3rd, 2026 02:58 PM

I'm glad to hear that the process went smoothly for you, Hunter. Guiding first-time buyers like yourself is something I take seriously, and it's rewarding to know it was helpful. If you have any future questions or need assistance, feel free...

keep me in the loop eith updates very personal and friendly

Reply from Sheila Perez

February 3rd, 2026 02:58 PM

I appreciate your feedback, Hannah. Keeping clients informed and maintaining a friendly, personal approach is important to me. If you have any further questions or need assistance again in the future, don't hesitate to reach out.

Asheila was wonderful throughout the entire refinancing process. She stayed in touch with me and told me what to expect each step of the way, so there were no surprises. I highly recommend her and would gladly work with her again.

Reply from Sheila Perez

February 3rd, 2026 02:58 PM

I'm grateful for your kind words about the refinancing process, Emily. Keeping you informed and ensuring a smooth experience was my priority, and it's rewarding to hear that it made a difference. If you ever need assistance in the future or...

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Mortgage Refinance

Bridge Loans

Non-QM

Reverse Loans

Cash-Out Refinances

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Positions

New American Funding - Branch Manager
Jan 19th, 2026 - Current

Memberships

Bridge Association of Realtors
Silicon Valley Women's Association of Realtors
Young Professional Network Chair for Bridge Association of Realtors

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Year Started

2017

Time Zone

Pacific Standard Time (PST)

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