Shay Moore

Name: New American Funding - Champaign, IL
Address: 3402 Mission Dr Suite 104, Champaign, Illinois, 61822
Telephone: +1-217-841-0012
Rating: 4.89

217 Mortgage - Powered by New American Funding

New American Funding - Champaign, IL

4.89

(123)

Mortgage

Mortgage Loan Officer

Contact Info

(217) 841-0012

Champaign, IL

https://www.newamericanfunding.com/mortgage-loans/shaymoore

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4.89

(123)

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Experience.com

4.87

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4.88

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5.0

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I didn't have to wonder what was next, the entire team was experienced and kept me informed of signatures needed and the what's and why's of the forms. Everything went smoothly and was successful. Although I never met Shay, I was pleased she...

Shay is on top of things and always very responsive!

Reply from Shay Moore

May 18th, 2026 05:43 PM

Thank you so much for the kind words and for taking the time to leave this review! It's always a pleasure working with you and your team.

It was really nice having constant communication on what needed done and having any questions answered.

Reply from Shay Moore

May 18th, 2026 04:02 PM

Thank you so much for taking the time to leave such a wonderful review! Making sure you always knew what needed to be done and ensuring all your questions were answered is a top priority. It was an absolute pleasure working with you. Please...

As a Realtor in a different market using Shay for the first time, it went as smooth as can be. Her communication stood out to me at a high level I don't see too often. She was readily available to send pre-approval letters, answer texts and...

Reply from Shay Moore

May 13th, 2026 05:46 PM

Thank you so much for the incredibly kind words! It means the world to me that my availability and communication stood out to you. Getting to the closing table is always a team effort, and you were absolutely fantastic to work with. Thank you...

Always the professional- Shay is great to work with! Good communication and everything in the transaction is done as promised .

Reply from Shay Moore

May 13th, 2026 05:44 PM

Thank you so much for the wonderful feedback! Every smooth transaction is a team win, and I always look forward to the opportunity to work with you

Shay and her team at 217 Mortgage have been super responsive throughout the process!

Reply from Shay Moore

April 27th, 2026 02:50 PM

I'm grateful for your feedback, Katharine. It's nice to know that you found my team at 217 Mortgage responsive throughout the process. If there's anything more I can assist you with, please feel free to reach out.

Our final number for cash to close sent from Angela via email was off by $3000 (our earnest money was double-counted), and the title company was incorrect. So we had to go to our bank twice during the close to get cashier's checks for each...

Reply from Shay Moore

April 17th, 2026 02:11 PM

I'm sorry to hear about the issues you encountered during the closing process, Joshua. I understand how frustrating that must have been. Please reach out to me directly so I can look into this further and assist you.

We got the house we wanted. Thank you

Reply from Shay Moore

April 15th, 2026 02:22 PM

I'm happy to hear you got the house you wanted, Jacob. Thank you for choosing to work with me. If there's anything more I can do for you, please let me know.

greatness and more

Reply from Shay Moore

April 14th, 2026 05:33 PM

Thank you for your kind words, Daniel. I'm pleased to hear you had a positive experience. If there's anything else you need, I'm here to help.

great support and communication. and good coordination.

Reply from Shay Moore

April 9th, 2026 02:31 PM

It's good to hear that you appreciated the support and communication, Haritha. Ensuring effective coordination for every client is a priority for me. If there's anything else I can assist you with, please feel free to reach out.

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Mortgage Lending

Purchase

Refinance

Conventional Loan

VA Loan