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Shawn Kaplan at CrossCountry Mortgage - Branch Manager | NMLS #184641 in Franklin, TN

Shawn Kaplan at CrossCountry Mortgage

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Branch Manager | NMLS #184641

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Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Franklin, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
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    Jennifer A
    Posted on February 2nd, 2018 07:02 PM
    Shawn Kaplan at CrossCountry Mortgage has received a review with 4 star rating from Jennifer A
    Reply from Owner
    February 2nd, 2018 08:22 PM
    I contacted this person as she wrongfully left this comment on my personal team page and refused to talk to us or listen to what I had to say. I am in the process of having Google remove the incorrect statement.
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    Kenneth D
    Posted on October 19th, 2017 04:02 PM
    As a first-time home buyer Sean and his team has made buying a home simple. They helped us through education and experience. They looked after us and we're in constant communication and answered all of our questions as they arose. I would certainly...
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    EW M
    Posted on May 23rd, 2017 12:53 AM
    I can't thank Shawn and his team enough for all the tremendous help they gave as I bought my first home! They were kind, professional, and tailored their services to my needs. I'll gladly recommend their expertise to anyone who needs help with...
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  • Zillow
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    Statar9009
    Murfreesboro, TN
    Posted on March 6th, 2017 12:00 AM
    Shawn Kaplan helped us close our loan in January. He worked with our builder and took a lot of the worry of dates aligning out of the process. His team was thorough and they were all great communicators.
    Reply from Owner
    July 10th, 2017 12:00 AM
    Thank you and thank you for the great review and kind words. Looks like maybe you misunderstood the rate and fees question but its okay.
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    Ryan Y
    Posted on December 28th, 2015 10:49 PM
    An oversight caused me to lose the deal on my house. Disorganized and bad communication. Do not use.
    Reply from Owner
    February 7th, 2017 12:55 PM
    Ryan we apologize for the circumstances surrounding your offer on the home and the negotiation process. As much as we would like to be involved in that side of the process it is ultimately in the hands of the Real Estate professionals. We sincerely...
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  • Zillow
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    User2010645
    Christiana, TN
    Posted on March 26th, 2014 12:00 AM
    We have known Shawn for about 8 years and truly value his professionalism and his friendship. Not only is Shawn one of my go to guys when I have questions because he is so knowledgable about the mortgage industry but he is a man of integrity...
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  • Zillow
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    User3240486
    Murfreesboro, TN
    Posted on January 8th, 2014 12:00 AM
    Shawn is not your average mortgage lender. He is a leader in the space, providing honest and consistent service. And lets be real, that's all that matters when looking for a mortgage lender. I would and have recommended him to any friend or...
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  • Zillow
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    Cbgironda
    Franklin, TN
    Posted on January 8th, 2014 12:00 AM
    Moving across the United States is a stressful process, but Shawn and his team made our loan process easy and we closed exactly on time. They helped reduce our stress by also referring us to other excellent resources who were able to help us....
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  • Zillow
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    Otherapy2003
    Murfreesboro, TN
    Posted on January 8th, 2014 12:00 AM
    Working with Shawn Kaplan was great. I've heard horror stories about working with VA loans but this couldn't have been easier. The team works great together and no one ever pushes your question off to someone else. They are there to serve you...
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  • Zillow
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    Ben T V
    Christiana, TN
    Posted on January 8th, 2014 12:00 AM
    I would highly recommend Shawn and his team to anyone looking for a mortgage lender. Everyone I encountered in his office was friendly, helpful, and professional. As a first time home-buyer, I was educated about each decision that I had to...
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    About
    Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Franklin, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #184641 | Branch NMLS #2454943
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Mortgage Refinance
    DSCR Loans
    Self-Employed Mortgages
    Cash-Out Refinances
    Investor Mortgages
    Bank Statement Mortgages
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    Addresses and Serving Areas
    Primary Serving Area

    Time Zone

    Central Standard Time (CST)
    Licenses
    • 184641
    Hobbies
    • Hunting
    • Car Shows
    • Family Time