

Shawn Kaplan at CrossCountry Mortgage
Branch Manager | NMLS #184641

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Franklin, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
I am a single Parent and with a limited budget. My credit score was great but other mortgage companies could not do for me what Shawn and his team did.! I went to Team Kaplan first and never intended on going with another Team, but another...
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Second go around with Shawn and his team. Excellent attention to detail and have always kept us informed every step of the way. Creative financing and easy to understand their direction. Great experience!
Reply from Owner
May 19th, 2019 11:46 AM
Thank you for the kind words! We enjoyed helping again and appreciate your trust in us!
Shawn Kaplan at CrossCountry Mortgage has received a review with 5 star rating from Andrew W
Streamlined. Professional. Highly recommend!
Shawn Kaplan at CrossCountry Mortgage has received a review with 5 star rating from Dan C
The Kaplan Team of Legacy Mutual Mortgage did an amazing job of leading us through the mortgage process for our new home. We appreciated and were very impressed with the weekly communications and videos that they sent, as well as, the friendliness...
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I was referred to Shawn and his team by more than one person. I felt good about it at first. He was a fast talking lender like most in Murfreesboro but, that was ok! My initial meeting was cancelled an hour before and set up as a phone meeting...
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Reply from Owner
November 22nd, 2019 01:46 AM
Monique I’m sorry we were not able to meet your expectations and give you the answers you had hoped for. We are required to work within federal guidelines for home loans and it limits us on what we are able to do. Additionally we can only work...
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Shawn and his entire team were amazing through the entire home buying process! Not only were they good at their jobs, but they were also super nice and people I enjoyed talking to. Since I was a first time home buyer, they made sure to explain...
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I've had the pleasure of working with Shawn and his Team and I would highly recommend them. He delivers results, provides amazing customer service and stays on top of it! He wont disappoint. Give him a call!!
I wouldn't recommend doing business with these people to anyone. They will harass you non-stop until you meet with them. They will also lie just to get you in the door.
Reply from Owner
February 20th, 2019 05:54 AM
We truly do apologize that our follow up to your request was hassling you. We simply wanted to be dilligent in responding in a timely manner and never intended to bother you.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Franklin, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #184641 | Branch NMLS #2454943
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
DSCR Loans
Self-Employed Mortgages
Cash-Out Refinances
Investor Mortgages
Bank Statement Mortgages
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Addresses and Serving Areas
Primary Serving Area
Time Zone
Central Standard Time (CST)
Licenses
- 184641
Hobbies
- Hunting
- Car Shows
- Family Time