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Shawn Kaplan at CrossCountry Mortgage - Branch Manager | NMLS #184641 in Franklin, TN

Shawn Kaplan at CrossCountry Mortgage

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Branch Manager | NMLS #184641

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Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Franklin, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
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    Kerry V
    Posted on May 20th, 2019 08:39 PM
    I am a single Parent and with a limited budget. My credit score was great but other mortgage companies could not do for me what Shawn and his team did.! I went to Team Kaplan first and never intended on going with another Team, but another...
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    Gatordiddy
    Posted on May 19th, 2019 01:32 AM
    Second go around with Shawn and his team. Excellent attention to detail and have always kept us informed every step of the way. Creative financing and easy to understand their direction. Great experience!
    Reply from Owner
    May 19th, 2019 11:46 AM
    Thank you for the kind words! We enjoyed helping again and appreciate your trust in us!
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    Andrew W
    Posted on May 14th, 2019 05:22 PM
    Shawn Kaplan at CrossCountry Mortgage has received a review with 5 star rating from Andrew W
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    Hannah G
    Posted on April 18th, 2019 03:36 PM
    Streamlined. Professional. Highly recommend!
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    Dan C
    Posted on April 15th, 2019 03:49 PM
    Shawn Kaplan at CrossCountry Mortgage has received a review with 5 star rating from Dan C
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    Roseann B
    Posted on April 15th, 2019 03:29 PM
    The Kaplan Team of Legacy Mutual Mortgage did an amazing job of leading us through the mortgage process for our new home. We appreciated and were very impressed with the weekly communications and videos that they sent, as well as, the friendliness...
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    Monique G
    Posted on April 5th, 2019 07:03 PM
    I was referred to Shawn and his team by more than one person. I felt good about it at first. He was a fast talking lender like most in Murfreesboro but, that was ok! My initial meeting was cancelled an hour before and set up as a phone meeting...
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    Reply from Owner
    November 22nd, 2019 01:46 AM
    Monique I’m sorry we were not able to meet your expectations and give you the answers you had hoped for. We are required to work within federal guidelines for home loans and it limits us on what we are able to do. Additionally we can only work...
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    Alexa D
    Posted on March 20th, 2019 01:27 PM
    Shawn and his entire team were amazing through the entire home buying process! Not only were they good at their jobs, but they were also super nice and people I enjoyed talking to. Since I was a first time home buyer, they made sure to explain...
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    Gavin E
    Denver, CO
    Posted on February 21st, 2019 12:00 AM
    I've had the pleasure of working with Shawn and his Team and I would highly recommend them. He delivers results, provides amazing customer service and stays on top of it! He wont disappoint. Give him a call!!
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    Leon W
    Posted on February 19th, 2019 08:23 PM
    I wouldn't recommend doing business with these people to anyone. They will harass you non-stop until you meet with them. They will also lie just to get you in the door.
    Reply from Owner
    February 20th, 2019 05:54 AM
    We truly do apologize that our follow up to your request was hassling you. We simply wanted to be dilligent in responding in a timely manner and never intended to bother you.
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    About
    Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Franklin, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #184641 | Branch NMLS #2454943
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Mortgage Refinance
    DSCR Loans
    Self-Employed Mortgages
    Cash-Out Refinances
    Investor Mortgages
    Bank Statement Mortgages
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    Addresses and Serving Areas
    Primary Serving Area

    Time Zone

    Central Standard Time (CST)
    Licenses
    • 184641
    Hobbies
    • Hunting
    • Car Shows
    • Family Time